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For Companies At a Glance
- Tasks: Conduct styling consultations and offer fashion advice to customers.
- Company: Join the UK's largest employee-owned business, John Lewis and Waitrose.
- Benefits: Enjoy flexible working arrangements and a supportive team environment.
- Why this job: Be part of a vibrant fashion community and create memorable customer experiences.
- Qualifications: Passion for fashion and excellent customer service skills required.
- Other info: Training provided; social media experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
About the role
Working as part of a team in the dedicated Style Studio as a Personal Stylist, you will play an active role in achieving our brand ambition. You will conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends, and offer instant style advice to our 'walk-in' customers. Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and encourages repeat visits.
Key Responsibilities
- Navigate the wide range of brands we offer to find pieces that our customers will love.
- Use your knowledge of colour analysis, body shape profiling, and consultative selling to generate sales across the fashion floor.
- Support your department with general shop-keeping tasks and excellent customer service.
- Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor, driving sales and profit.
- Be an ambassador for the John Lewis brand.
Essential skills/experience you'll need
- A passion for fashion and styling.
- Excellent customer service skills to build rapport with customers.
- Great organisational skills to manage your scheduled appointments.
Desirable skills/experience you may have
- Experience in using social media platforms to create content and engage audiences.
- Training will be provided to support your performance.
About The Partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world, and as Partners, we share ownership and responsibility for our success. We focus on being brilliant at retail, innovating, adapting, and diversifying. We uphold the principles of price, quality, and service, and passionately serve our customers. As Partners, we embrace our differences and create an environment where everyone can thrive, grow individually and collectively.
Important points to note:
- Some roles may require pre-employment vetting, including DBS checks, with information provided during recruitment.
- Vacancies may close early due to high application volumes.
- We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager during your interview.
Personal Stylist employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Stylist
✨Tip Number 1
Familiarise yourself with the latest fashion trends and brands that John Lewis offers. This knowledge will not only help you during interviews but also demonstrate your genuine passion for fashion, which is crucial for a Personal Stylist role.
✨Tip Number 2
Engage with potential customers on social media by sharing styling tips and showcasing your personal style. This will not only build your online presence but also show your ability to connect with customers, a key aspect of the role.
✨Tip Number 3
Practice your consultative selling skills by conducting mock styling sessions with friends or family. This will help you refine your approach to understanding customer needs and preferences, making you more effective in real consultations.
✨Tip Number 4
Prepare to discuss how you would create an engaging shopping experience on the shop floor. Think about ways to incorporate 'fashion theatre' into your styling consultations, as this creativity can set you apart from other candidates.
We think you need these skills to ace Personal Stylist
Some tips for your application 🫡
Show Your Passion for Fashion: In your application, make sure to express your love for fashion and styling. Share personal experiences or anecdotes that highlight your enthusiasm and how it translates into excellent customer service.
Highlight Relevant Skills: Emphasise your customer service skills and any experience you have with colour analysis or body shape profiling. Use specific examples to demonstrate how these skills have helped you in previous roles.
Engage with Social Media: If you have experience using social media to create content, mention it in your application. Discuss how you've engaged audiences and driven interest in fashion, as this aligns with the role's responsibilities.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the key responsibilities and essential skills mentioned in the job description. Make sure to align your experiences with what the company is looking for to stand out.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge of current trends, as this will resonate well with the hiring team.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've successfully built rapport with customers in the past. Highlight any specific situations where you provided exceptional service, as this role heavily relies on creating memorable experiences for clients.
✨Be Ready to Discuss Styling Techniques
Brush up on your knowledge of colour analysis and body shape profiling. Be prepared to discuss how you would apply these techniques in a real-world setting to help customers find their perfect outfits.
✨Engage with Social Media Strategies
Since engaging new customers through social media is part of the role, think about how you can leverage platforms to create content. Share ideas on how you would use social media to promote styling consultations and connect with potential clients.
