Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team ensuring high-quality care services and manage contract compliance.
- Company: Join Buckinghamshire Council, a dynamic organisation focused on positive change for local communities.
- Benefits: Enjoy flexible working, discounts, and health initiatives to support your well-being.
- Why this job: Make a real impact in the community while developing your career in a supportive environment.
- Qualifications: Experience in senior roles, supplier management, and strong communication skills are essential.
- Other info: This role offers an 'any-desk' work option, balancing home and office work.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a dedicated and experienced Quality and Contracts Manager to lead a team responsible for ensuring that commissioned care and support providers deliver high-quality, value-for-money services. Our new Commissioning and Procurement Hub ensures collaboration with our clients to develop and execute a procurement strategy to achieve their defined success criteria. We bring together experiences and lessons learned to ensure the most effective approach. Our new Commissioning and Procurement Hub supports all stages of the commercial lifecycle, complementing client teams to maximise value.
About the role
This role involves managing contract management, quality improvement activities, and compliance with various regulations. Some of the key responsibilities include:
- Lead a team of Quality Officers to ensure effective quality, value, and performance across commissioned care and support providers.
- Manage a team of staff in a high-pressure and fast-paced environment, including ensuring that staff are supported, and work is prioritised in line with risk.
- Develop and maintain frameworks, processes, and guidance for effective contract and quality functions.
- Support or lead complex quality and contract management visits, especially where there are significant quality concerns.
- Provide advice on managing contractual and provider issues or escalating risks.
- Contribute to internal and partnership quality surveillance meetings.
- Work collaboratively with providers and system partners to maintain local support information.
- Engage with service users, carers, and families to review and improve service provision.
About you
The successful candidate will work closely with providers, commissioning teams, health and social care professionals, and organisations such as the Care Quality Commission. In addition, you will need to have experience in the following areas:
- Substantial experience in a senior role within the service area or related professional field.
- Significant experience in supplier relationship management and commissioning or quality-related roles.
- Strong knowledge of the health and social care system, including relevant legislation and regulations.
- Proven ability to build relationships and influence stakeholders in complex situations.
- Experience in strategy and market development, risk management, and budget/resource management.
- Excellent communication, interpersonal, and influencing skills.
A full driving licence is required to be able to carry out the role. This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions.
Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.
Our values and culture
We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy. By joining us, you can expect:
- a fair and inclusive culture
- the chance to really make a difference to those around you
- health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
- a unified voice through our Employee Representative Group
- ongoing support, and the opportunity to develop and progress in your career with us
- opportunities to take part in fun activities such as fundraising and social events
We know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued.
Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.
We recognise and reward you
Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Quality and Contracts Manager employer: Buckinghamshire Council
Contact Detail:
Buckinghamshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Contracts Manager
✨Tip Number 1
Familiarise yourself with the latest regulations and standards in health and social care. This knowledge will not only help you during interviews but also demonstrate your commitment to quality and compliance, which is crucial for the role.
✨Tip Number 2
Network with professionals in the field of quality management and commissioning. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within Buckinghamshire Council.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service quality in previous roles. Highlighting your leadership skills and ability to handle high-pressure situations will set you apart from other candidates.
✨Tip Number 4
Research Buckinghamshire Council's values and culture thoroughly. Be ready to articulate how your personal values align with theirs, especially around collaboration and trust, as this will show that you're a good fit for their team.
We think you need these skills to ace Quality and Contracts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality management and contract oversight. Use specific examples that demonstrate your ability to lead teams and manage supplier relationships effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving care services and your understanding of the health and social care system. Mention how your values align with those of Buckinghamshire Council, such as being collaborative and trustworthy.
Highlight Relevant Skills: Emphasise your skills in risk management, budget/resource management, and stakeholder engagement. Provide concrete examples of how you've successfully navigated complex situations in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Quality and Contracts Manager.
How to prepare for a job interview at Buckinghamshire Council
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Quality and Contracts Manager role. Familiarise yourself with the key responsibilities, such as managing quality improvement activities and compliance regulations. This will help you articulate how your experience aligns with the job requirements.
✨Showcase Your Experience
Be prepared to discuss your substantial experience in senior roles related to service areas or supplier relationship management. Highlight specific examples where you've successfully managed contracts or improved quality in previous positions, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Given the collaborative nature of the role, it's crucial to showcase your excellent communication and interpersonal skills. Prepare to discuss how you've built relationships and influenced stakeholders in complex situations, as this will be key to succeeding in the position.
✨Align with Company Values
Buckinghamshire Council values being Proud, Ambitious, Collaborative, and Trustworthy. During the interview, reflect on these values and provide examples of how you've embodied them in your previous work. This will show that you're not only a fit for the role but also for the organisation's culture.
