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For Companies At a Glance
- Tasks: Lead and manage multiple enterprise projects, ensuring they meet timelines and quality standards.
- Company: Join a dynamic team focused on delivering impactful public sector projects in Singapore.
- Benefits: Enjoy competitive pay, professional development opportunities, and a collaborative work environment.
- Why this job: Make a difference in the public sector while enhancing your leadership and project management skills.
- Qualifications: 5+ years in service delivery management with proven public sector project experience required.
- Other info: Only Singaporean citizens will be considered for this role.
The predicted salary is between 43200 - 72000 £ per year.
Job Responsibilities
- Oversee the successful delivery of multiple enterprise projects, ensuring adherence to project timelines, budgets, and quality standards.
- Manage project teams, providing guidance, coaching, and support to ensure project success.
- Collaborate with cross-functional teams, such as operations, pre-sales and sales to ensure seamless project execution.
- Develop and maintain project plans, tracking progress and resolving any issues or risks that may impact project delivery.
- Contribute to the development and implementation of strategies to improve project delivery efficiency and cost-effectiveness.
- Proactively identify, assess, and mitigate project risks, ensuring appropriate governance and compliance measures are in place.
- Stay abreast of industry trends, regulations, and best practices, applying this knowledge to drive project success.
- Collaborate with client stakeholders to understand their requirements, manage expectations, and ensure high levels of customer satisfaction.
- Identify opportunities for additional services or project expansions, working closely with the sales team to maximize customer satisfaction and business growth.
- Contribute to the development and implementation of strategies to improve project profitability, including cost optimization and revenue enhancement.
- Track project performance against budget and identify areas for improvement.
Qualification & Experience
- At least 5 years of experience in service delivery management or related roles, with a focus on delivering multiple projects.
- Proven experience managing large-scale projects in the public sector.
- Strong customer engagement and relationship management skills.
- Excellent leadership and team management abilities.
- Exceptional communication and presentation skills, with the ability to effectively convey complex technical information to both technical and non-technical stakeholders.
- Demonstrated track record of delivering projects on time, within budget, and with high customer satisfaction.
- Ability to thrive in a fast-paced and dynamic environment.
Note: Due to specific project requirements, only applicants who are Singaporean citizens will be considered for this position.
Service Delivery Manager (Public Sector Experience Required) - Singaporean Only | Multiple Openings! employer: APBA TG HUMAN RESOURCE PTE. LTD.
Contact Detail:
APBA TG HUMAN RESOURCE PTE. LTD. Recruiting Team
nesh.lakxmi@tg-hr.com
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager (Public Sector Experience Required) - Singaporean Only | Multiple Openings!
✨Tip Number 1
Network with professionals in the public sector to gain insights into the specific challenges and expectations of service delivery management. Attend industry events or webinars where you can meet potential colleagues and learn about best practices.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the public sector. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated and relevant in your field.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you successfully managed large-scale projects. Highlight your leadership skills and how you effectively engaged with stakeholders to ensure project success.
✨Tip Number 4
Showcase your ability to work in fast-paced environments by sharing experiences where you adapted quickly to changes or challenges. This will illustrate your resilience and capability to thrive under pressure, which is crucial for this role.
We think you need these skills to ace Service Delivery Manager (Public Sector Experience Required) - Singaporean Only | Multiple Openings!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery management, especially in the public sector. Use specific examples of projects you've managed, focusing on your role in ensuring they were delivered on time and within budget.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your leadership skills, customer engagement experience, and ability to manage multiple projects simultaneously.
Showcase Relevant Skills: In your application, clearly demonstrate your communication and presentation skills. Provide examples of how you've effectively conveyed complex information to both technical and non-technical stakeholders.
Highlight Industry Knowledge: Mention any relevant industry trends or regulations you are familiar with. This shows that you stay updated and can apply this knowledge to improve project delivery efficiency and customer satisfaction.
How to prepare for a job interview at APBA TG HUMAN RESOURCE PTE. LTD.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience managing large-scale projects, particularly in the public sector. Highlight specific examples where you successfully delivered projects on time and within budget, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Engagement
Since strong customer engagement is crucial for this position, come ready with examples of how you've managed client relationships. Discuss how you've understood client requirements and ensured high levels of satisfaction, which will show your ability to collaborate effectively with stakeholders.
✨Demonstrate Leadership Qualities
Prepare to talk about your leadership style and how you've guided project teams in the past. Share instances where you've provided coaching and support to team members, as this will illustrate your ability to lead and motivate others towards project success.
✨Stay Updated on Industry Trends
Research current trends and regulations in the public sector that may impact project delivery. Being knowledgeable about industry best practices will not only impress your interviewers but also show your commitment to continuous improvement and project efficiency.
