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- Tasks: Lead the design and optimisation of Salesforce solutions for various business functions.
- Company: Join Smart Communications, a global SaaS provider transforming customer engagement for over 650 clients.
- Benefits: Enjoy competitive salary, generous benefits, remote work flexibility, and 25 days holiday plus your birthday off.
- Why this job: Be part of a dynamic team focused on impactful work and continuous improvement in a collaborative environment.
- Qualifications: 5+ years Salesforce experience required; certifications in Platform Developer and Architect are a plus.
- Other info: Work in a comfortable office in Covent Garden with a remote-first approach.
The predicted salary is between 48000 - 84000 £ per year.
Smart Communications is a global SaaS provider helping organizations deliver meaningful, personalized conversations across channels. Its Conversation Cloud platform powers scalable communications for over 650 clients worldwide, including enterprise-level solutions like SmartCOMM, SmartIQ, and SmartDX. With offices across North America, Europe, and APAC, the company focuses on enabling smarter, more efficient customer engagement.
Smart Communications is seeking an experienced Salesforce Architect to lead the design, optimization, and growth of its internal Salesforce ecosystem. Reporting to the Data Operations Manager, this role will balance strategic platform planning with hands-on development, supporting core functions including Sales, Marketing, Finance, and Customer Success. The ideal candidate will bring strong technical expertise, stakeholder communication skills, and a passion for scalable architecture and business process improvement.
Key Responsibilities- Solution Design: Architect scalable, secure Salesforce solutions aligned with business goals
- Development: Build and maintain Apex code, Lightning Web Components, Flows, and integrations
- Integration & Data Governance: Implement APIs and maintain data security, performance, and integrity
- Stakeholder Engagement: Translate business needs into technical designs and partner with cross-functional teams
- Platform Strategy: Guide platform evolution, org health, feature adoption, and long-term scalability
- Best Practices: Enforce coding standards, data quality controls, and system governance
- Project Execution: Scope and deliver Salesforce enhancements, working closely with admin and business teams
- Collaboration: Align solutions with enterprise-wide data strategies and operational needs
- 5+ years of hands-on Salesforce development experience, ideally in architect or technical lead roles
- Salesforce Platform Developer I certification required; Platform Developer II and Architect certs are a plus
- Strong understanding of Salesforce architecture, security, automation, and performance optimization
- Experience working with APIs, third-party integrations, and DevOps tools
- Proven success supporting Sales, Marketing, and Customer Success use cases
- Experience in SaaS, Martech, or CCM environments is preferred
- Excellent communication and documentation skills
- Ability to lead complex projects while collaborating across departments
- Strong analytical and solution-driven mindset
- Comfortable balancing technical execution with strategic planning
- Enthusiastic about platform scalability, automation, and continuous improvement
- Speak Openly: Foster honest, helpful, and constructive communication
- Make a Difference: Focus on impactful work and take ownership
- Agile & Flexible: Embrace change and simplify complexity
- Results-Focused: Deliver quality work efficiently
- Teamwork: Collaborate and support colleagues to achieve shared goals
- Competitive salary based on experience
- Generous benefits including: Health, income protection, and life insurance
- Pension contributions
- Leisure travel insurance and subsidized gym membership
- 25 days of holiday plus a day off for your birthday
- Comfortable, stocked office in Covent Garden
- Remote-first working environment with flexibility
Salesforce Architect Smart Communications employer: sfapps.info
Contact Detail:
sfapps.info Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Architect Smart Communications
✨Tip Number 1
Familiarise yourself with Smart Communications' Conversation Cloud platform and its key features. Understanding how their solutions like SmartCOMM, SmartIQ, and SmartDX work will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Smart Communications on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Salesforce Architect role.
✨Tip Number 3
Prepare to discuss specific examples of your past projects that align with the responsibilities listed in the job description. Highlight your experience in solution design, development, and stakeholder engagement to showcase your fit for the role.
✨Tip Number 4
Stay updated on the latest Salesforce trends and best practices, especially around architecture and integration. Being knowledgeable about current developments will not only impress during interviews but also show your commitment to continuous improvement.
We think you need these skills to ace Salesforce Architect Smart Communications
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Salesforce Architect position at Smart Communications. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of hands-on Salesforce development experience. Be specific about your roles in architecting solutions, working with APIs, and any relevant certifications you hold, such as Salesforce Platform Developer I.
Showcase Communication Skills: Since stakeholder engagement is crucial for this role, include examples in your application that demonstrate your strong communication and documentation skills. Highlight instances where you've successfully translated business needs into technical designs.
Tailor Your Application: Make sure your application reflects the values that Smart Communications looks for, such as teamwork, results-focused work, and a willingness to embrace change. Use specific examples to illustrate how you embody these values in your professional life.
How to prepare for a job interview at sfapps.info
✨Understand the Salesforce Ecosystem
Make sure you have a solid grasp of Salesforce architecture and its various components. Be prepared to discuss how you've previously designed scalable solutions and optimised performance, as this will be crucial for the role.
✨Showcase Your Technical Skills
Be ready to demonstrate your hands-on experience with Apex code, Lightning Web Components, and integrations. You might be asked to solve a technical problem on the spot, so brush up on your coding skills and be confident in your abilities.
✨Communicate Effectively
Since stakeholder engagement is key, practice articulating complex technical concepts in simple terms. Prepare examples of how you've successfully collaborated with cross-functional teams to translate business needs into technical designs.
✨Emphasise Continuous Improvement
Smart Communications values agility and flexibility, so be ready to discuss how you've embraced change in past projects. Share specific instances where you've implemented best practices or improved processes to enhance platform scalability and efficiency.
