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- Tasks: Manage property maintenance and repairs, ensuring excellent customer service.
- Company: Join a dynamic team in South Croydon, focused on residential lettings.
- Benefits: Enjoy flexible hours and training opportunities to enhance your skills.
- Why this job: Be part of a supportive environment where your contributions make a real impact.
- Qualifications: Basic carpentry, plumbing, and electrical skills; full driving licence required.
- Other info: Independent work is essential; travel is a key part of the role.
The predicted salary is between 36000 - 60000 £ per year.
The Maintenance Manager will be required to deal with the day to day management of properties within the Residential Lettings portfolio, this includes a wide range of properties from one bedroom apartments to houses and block management. The requirement is for a proactive, versatile and self-assured individual who will be able to carry out tasks through to a successful conclusion following specific instructions. Where necessary, training will be provided. The successful candidate will be organised, efficient, able to work quickly and accurately under pressure whilst maintaining an excellent customer service at all times. Hours of work 40 hours per week + flexibility to carry additional hours as job role requires.
Job Role Key Responsibility - Property Management Duties Involved:
- Managing the maintenance and repairs issues
- Logging repairs issues reported by the tenant
- Management of in-house property management system
- Liaising with tenants, contractors and landlords to arrange the repairs
- Creating the job sheets and organising and coordinating the maintenance jobs
- Carrying out the maintenance job or ensuring it is passed to correct contractor to carry out
- Carrying out inventories, check-ins and checkouts
- Carrying comprehensive snag lists on completion of works
- Arranging and carrying out quarterly inspections on the condition of the properties
- Sourcing new contractors and negotiating rates
- Sourcing materials
- Dealing with supplier invoices
- Management of certificates i.e Gas Safety, ECIR, EPC and ensuring they are valid
- Building good relations with the tenants, landlords and suppliers
- Ad-hoc tasks to assist team members and to ensure the smooth running of the back office
- Have the ability to carry out minor repairs sporadically
Knowledge, Skills and Experience Required:
- Carpentry: Problems relating to doors, windows and locks, repairing damaged door furniture, fixing extractor fans, repair joints and install stud walls, install and repair kitchen counter tops and cabinets, fit and repair wooden flooring. Basic Carpentry skills.
- Plumbing: Replacing washers, taps, fixing leaks, slow draining sinks/blockages and replacement, toilet repairs, faults with kitchen fittings, installation of washing machine. Basic knowledge on boilers.
- Electrics: Changing parts and light fittings, running of cables, understanding of PCBs, dimmers, sockets, fault-finding. Fuse replacement.
- General Maintenance: Basic Gardening and tidying up, collection of items for.
- Good standard of general education (numeracy and literacy).
- Full driving licence and car owner.
- Good knowledge of Microsoft Office package, including Word and Excel.
- Ability to prioritise workload and use own initiative.
- Good team member with a flexible approach to work.
- Excellent communication skills.
- Graduate in related field considered.
- Ability to work under pressure and to deadlines.
- Working knowledge of building and grounds maintenance.
- Understanding of Croydon Landlord Scheme.
The Person:
- Acts openly and honestly
- Shows respect for others
- Communicates with others in a clear and structured fashion (written and verbal)
- Demonstrates a 'can do' approach
People Management and Development:
- Delivers agreed performance objectives with required support
- Demonstrates a willingness and appetite to learn
Creativity and Innovation:
- Is curious, questioning and open minded about the way we do things
Commitment and Drive:
- Has high standards and adheres to quality guidelines
- Strives to deliver to the best of abilities at all times
- Shows professionalism and loyalty to the Firm at all times
Business Behaviours:
- Shows a high understanding of the marketplace in which the team/division operates
Business Generation and Financial Management:
- Is results orientated and develops internal network of contacts – forging relationships with colleagues
- Is mindful of the impact of external spend
Client Relationship Management:
- Is curious, questioning and open minded about the way we do things
Technical Behaviours - Technical Knowledge:
- Seeks opportunity to gain technical knowledge and skills in own field of expertise
Other Relevant Information:
- Travel is an integral part of this role and access to a vehicle and possession of a full driving licence are both therefore essential
- Will be working as part of a small business and can be on your own often therefore must be able to work independently
Job Type: Full-time.
Maintenance Manager Vacancy in London employer: London PBB
Contact Detail:
London PBB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager Vacancy in London
✨Tip Number 1
Familiarise yourself with the Croydon Landlord Scheme and local property management regulations. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to understanding the local market.
✨Tip Number 2
Network with local contractors and suppliers in the South Croydon area. Building relationships with these professionals can give you an edge when sourcing materials and negotiating rates, which is a key responsibility of the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully managed maintenance issues in the past. Being able to discuss specific scenarios where you've demonstrated initiative will impress potential employers.
✨Tip Number 4
Brush up on your basic carpentry, plumbing, and electrical skills. Even if training is provided, having a solid foundation in these areas will make you more confident and capable in the role, which is something we highly value.
We think you need these skills to ace Maintenance Manager Vacancy in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, maintenance, and customer service. Use specific examples that demonstrate your skills in carpentry, plumbing, and electrical work as mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive approach and ability to manage multiple tasks under pressure. Mention your familiarity with property management systems and your excellent communication skills, as these are key for the role.
Highlight Relevant Skills: In your application, emphasise your technical knowledge in maintenance and repairs, as well as your organisational skills. Make sure to mention your full driving licence and vehicle ownership, as travel is essential for this position.
Showcase Your Customer Service Experience: Since maintaining excellent customer service is crucial, include examples of how you've successfully built relationships with clients or tenants in previous roles. This will demonstrate your ability to handle tenant interactions effectively.
How to prepare for a job interview at London PBB
✨Showcase Your Technical Skills
Be prepared to discuss your experience with carpentry, plumbing, and electrical work. Highlight specific examples of repairs or maintenance tasks you've successfully completed, as this role requires a hands-on approach.
✨Demonstrate Excellent Communication
Since the role involves liaising with tenants, contractors, and landlords, practice clear and structured communication. Be ready to explain how you would handle tenant queries or coordinate with contractors effectively.
✨Emphasise Your Organisational Skills
The Maintenance Manager needs to manage multiple tasks efficiently. Share examples of how you've prioritised workloads in previous roles, especially under pressure, to ensure smooth operations.
✨Exhibit a 'Can Do' Attitude
This position requires a proactive and versatile individual. During the interview, convey your willingness to take on challenges and learn new skills, showing that you're adaptable and committed to delivering high-quality results.
