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- Tasks: Manage DTC operations, inventory, and digital marketing for a luxury brand.
- Company: Join a prestigious luxury RTW brand based in NW London.
- Benefits: Enjoy potential flexible working hours after one year and a vibrant office culture.
- Why this job: Be part of a creative team driving impactful e-commerce strategies in a luxury setting.
- Qualifications: Experience in e-commerce, marketing, and strong organisational skills required.
- Other info: Full-time, in-office role with opportunities for growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Our client: a luxury RTW brand
Location: NW London, (Queen's Park)
Contract: Full-time, 1-year fixed term, in office 5 days a week (potential 4 days a week after 1 year)
Objective: Support the brand with the execution of the Direct-To-Consumer and digital marketing monitoring, as well as handle the inventory planning. This includes the below tasks:
- Maintain accurate levels of stock and samples at all times
- Management of the brand's stock to fulfil DTC orders and samples for press requests
- Fulfilment of all DTC orders and PR requests
- Create press packs and other documents needed
- Create visual assets for wholesale clients
- Creation of graphic resources needed for ad campaigns
- Tracking of performance and communication with the ads agency and reporting internally in a summarised and relevant way
- Planning and executing the e-mailing strategy: understanding what products need to be sold and when; creating the newsletter flows and proposals for approval; sending them to the customer and tracking the result. Reporting on a weekly basis
- Reviewing DTC results through reports monthly and seasonally, sharing with the team in a clear and concise manner
- Overseeing customer service requests: returns, exchanges, bespoke and pre-ordered items
- Overseeing customer experience, proposing ideas to refine our DTC and execute them
- Development of content and management of the brand’s Instagram presence
- Creating shipment labels for DTC orders and returns. Ensuring smooth transport
Who you are:
- Previous experience working in Wholesale, E-commerce and marketing
- Possess a strong understanding of DTC and e-commerce operations
- Highly organised with attention to detail and inventory management skills
- You have a creative eye and experience in developing visual assets for digital platforms
- You are data-driven and comfortable analysing campaign performance and website metrics
- Able to create and develop successful e-mail marketing strategies
- You are a strong communicator with excellent written and verbal skills
- You are proactive, resourceful, and able to work independently as well as collaboratively within a team
- Committed to delivering an exceptional customer experience
DTC and E-commerce Manager employer: Dweet
Contact Detail:
Dweet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DTC and E-commerce Manager
✨Tip Number 1
Familiarise yourself with the luxury fashion market and the specific brand you’re applying to. Understanding their unique selling points and target audience will help you tailor your conversations during interviews.
✨Tip Number 2
Showcase your experience with DTC and e-commerce operations by preparing examples of successful campaigns or projects you've managed. Be ready to discuss how you tracked performance and made data-driven decisions.
✨Tip Number 3
Brush up on your inventory management skills. Be prepared to discuss how you’ve maintained stock levels in previous roles and any tools or software you’ve used to streamline this process.
✨Tip Number 4
Demonstrate your creative side by bringing a portfolio of visual assets you've created for digital platforms. This could include email marketing designs, social media content, or ad campaigns that highlight your ability to engage customers.
We think you need these skills to ace DTC and E-commerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in DTC, e-commerce, and marketing. Use specific examples that demonstrate your skills in inventory management, customer service, and digital marketing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the luxury retail market and your passion for the brand. Mention how your previous experiences align with the responsibilities listed in the job description.
Showcase Your Creative Skills: Include a portfolio or examples of visual assets you've created for digital platforms. This could be links to social media campaigns, email marketing designs, or any graphic resources you've developed.
Highlight Data-Driven Achievements: In your application, emphasise your ability to analyse campaign performance and website metrics. Provide specific examples of how your data-driven decisions have positively impacted previous roles.
How to prepare for a job interview at Dweet
✨Showcase Your E-commerce Knowledge
Make sure to highlight your previous experience in e-commerce and DTC operations. Be prepared to discuss specific strategies you've implemented in the past and how they contributed to sales growth or improved customer experience.
✨Demonstrate Your Organisational Skills
Given the importance of inventory management in this role, come equipped with examples of how you've successfully managed stock levels in previous positions. Discuss any tools or systems you used to keep everything organised.
✨Prepare for Data-Driven Discussions
Since the role requires analysing campaign performance and website metrics, be ready to talk about your experience with data analysis. Bring examples of reports you've created and how you've used data to inform marketing strategies.
✨Creative Visual Assets
As the position involves creating visual assets, prepare a portfolio or examples of your previous work. Discuss your creative process and how you ensure that your designs align with brand identity and marketing goals.
