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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join MAC Cosmetics, a brand that celebrates creativity and self-expression through makeup.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that turns makeup into art and fosters personal growth.
- Qualifications: Retail management experience in beauty or fast-paced environments is essential.
- Other info: Flexible hours for a balanced work-life; discuss your availability during the interview.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team. Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all.
As Store/Retail/Business Manager, your role will be to bring this in-store experience to life through your flair for business planning and leading a high-performance team. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Brand vision. The Store/Retail/Business Manager role also requires you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Qualifications
About you You will have:
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
MAC Cosmetics - Retail Manager - Carnaby Street, London - 37.5 Hours employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics - Retail Manager - Carnaby Street, London - 37.5 Hours
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' brand values and mission. Understanding their commitment to creativity and self-expression will help you align your leadership style with their vision, making you a more appealing candidate.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment, particularly in beauty or fast-paced settings. Highlight specific achievements in sales targets and customer service to demonstrate your capability.
✨Tip Number 3
Showcase your ability to create engaging in-store events. Think of innovative ideas that could attract customers and enhance their shopping experience at MAC, as this is a key part of the role.
✨Tip Number 4
Be ready to discuss your approach to coaching and developing team members. MAC values high performance, so share strategies you've used to inspire and motivate your team to exceed their KPIs.
We think you need these skills to ace MAC Cosmetics - Retail Manager - Carnaby Street, London - 37.5 Hours
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Manager at MAC Cosmetics. Highlight your relevant experience in retail management, especially in beauty or fast-paced environments.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your proven track record in leading teams, achieving sales targets, and managing retail operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your leadership style. Mention specific examples of how you've coached and developed teams in the past, and how you can bring creativity to the role.
Showcase Your Creativity: Since creativity is key in this role, consider including a brief section in your application that outlines any innovative ideas you have for in-store events or customer engagement strategies that could benefit MAC Cosmetics.
How to prepare for a job interview at MAC
✨Show Your Passion for Beauty
As a Retail Manager at MAC, it's crucial to demonstrate your enthusiasm for beauty and makeup. Share your personal experiences with the brand and how it inspires you. This will show that you're not just looking for a job, but that you're genuinely invested in the brand's mission of enabling limitless self-expression.
✨Highlight Leadership Experience
Make sure to discuss your previous experience in leading and developing teams. Provide specific examples of how you've coached team members to exceed their KPIs and how you've created a high-performance culture. This is key for the role, so be prepared to showcase your leadership style.
✨Prepare for Business Planning Questions
Since the role involves creating and executing business plans, be ready to discuss your approach to strategic targeting and customer relationship management. Think of examples where you've successfully implemented a business strategy in a retail environment, particularly in beauty or fast-paced settings.
✨Discuss Flexibility and Work-Life Balance
The job description mentions the importance of flexibility and work-life balance. Be open about your availability and how you manage your time effectively. This shows that you understand the demands of the role while also valuing a healthy work-life balance, which is important to the company.
