Jr Technical Operations Support Engineer
Jr Technical Operations Support Engineer

Jr Technical Operations Support Engineer

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients with technical issues and onboarding on our ad tech platform.
  • Company: Join Magnite, the world's largest independent sell-side advertising platform.
  • Benefits: Enjoy hybrid work, wellness days, equity plans, and comprehensive health benefits.
  • Why this job: Be part of a collaborative culture that values growth and innovation in the ad tech space.
  • Qualifications: Bachelor’s degree or equivalent experience; strong communication and analytical skills required.
  • Other info: Opportunity to work with premium clients and drive impactful projects in a fast-paced environment.

The predicted salary is between 28800 - 43200 £ per year.

At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats, including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!

As a Technical Operations Account Executive, you will play an important role in ensuring client success on our platform every day. You will work closely with premium clients in the EMEA region. Your responsibilities will include onboarding and integrating new clients, resolving technical issues for DSPs, publishers, curators and our own wrapper solution, and developing a deep understanding of each client's business to deliver tailored solutions. You will work cross-functionally with internal stakeholders to improve our platforms, streamline processes, and drive continuous improvement.

In this role you will:

  • Provide technical support for clients using Magnite’s DV+/Demand Manager platforms
  • Support integrations for publishers, DSPs, and curators
  • Troubleshoot complex technical issues in clients’ implementations
  • Collaborate with Product Management by partnering on feedback, testing etc.
  • Build relationships with technical and business contacts by providing guidance and establishing yourself as a trusted advisor on all aspects of the ad tech ecosystem
  • Proactively implement operational processes and/or reporting that simplify, standardize, and enable operational excellence
  • Proactively work on revenue generating projects—with the goal of growing DV+’s market share

We’re looking for someone with:

  • Bachelor’s degree or equivalent professional experience
  • Good understanding of Excel
  • Strong communication skills to discover clients’ root issues and navigate solutions with them
  • Ability to think strategically and work independently in a fast-paced environment
  • Ability to approach challenges creatively and deliver scalable, practical solutions under tight deadlines

Additional qualifications preferred for the role:

  • 1+ yrs experience in a technical role
  • Experience in the AdTech industry
  • Basic Knowledge of SQL, Python, Javascript
  • Basic understanding of the Ad Tech ecosystem (GAM, Prebid, OpenRTB, SSPs, DSPs etc)

Comprehensive Perks and Benefits:

  • Holiday Breaks and Quarterly Wellness Days
  • Equity and Employee Stock Purchase Plan
  • Family-Focused Benefits and Parental Leave
  • Private Medical Insurance
  • Competitive Pension Plan
  • Disability and Life Insurance
  • Mobile Phone Subsidy
  • Fitness and Wellness Reimbursement

Company Culture: We believe collaboration is essential to success. Magnite’s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday, and Thursday). Our offices provide lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day, both at work and at home.

Magnite Invests in You: Career Development Initiatives and a Career Growth Framework, Culture and Inclusion Programs, Bonusly Peer-to-Peer Recognition Program, Community Service and Volunteer Events, Company-Matched Charitable Contributions, Mental Health Support.

About Us: The world’s leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.

Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.

Jr Technical Operations Support Engineer employer: Magnite

At Magnite, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee growth and well-being. With a hybrid work schedule, comprehensive benefits including wellness days, private medical insurance, and a focus on work/life integration, we empower our team to thrive both professionally and personally. Join us in London, where your contributions will directly impact the advertising landscape while being supported by a community that values creativity and innovation.
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Contact Detail:

Magnite Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Jr Technical Operations Support Engineer

✨Tip Number 1

Familiarise yourself with the AdTech ecosystem, especially terms like DSPs, SSPs, and OpenRTB. Understanding these concepts will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the industry.

✨Tip Number 2

Brush up on your technical skills, particularly in SQL, Python, and JavaScript. Even if you have basic knowledge, being able to discuss how you've used these languages in past projects can set you apart from other candidates.

✨Tip Number 3

Showcase your problem-solving abilities by preparing examples of how you've tackled complex technical issues in previous roles. This will highlight your analytical skills and your ability to think strategically under pressure.

✨Tip Number 4

Network with professionals in the AdTech industry through platforms like LinkedIn. Engaging with others in the field can provide insights into the company culture at Magnite and may even lead to referrals, increasing your chances of landing the job.

We think you need these skills to ace Jr Technical Operations Support Engineer

Technical Support Skills
Analytical Skills
Troubleshooting Skills
Project Management
Strong Communication Skills
Client Relationship Management
Problem-Solving Skills
Understanding of Ad Tech Ecosystem
Basic Knowledge of SQL
Basic Knowledge of Python
Basic Knowledge of Javascript
Excel Proficiency
Ability to Work Independently
Creative Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise any technical roles you've held, especially in the AdTech industry, and showcase your analytical and troubleshooting abilities.

Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of Magnite's platform and how your background can contribute to client success. Mention specific experiences that relate to onboarding and integrating clients.

Showcase Technical Skills: If you have experience with SQL, Python, or JavaScript, make sure to include this in your application. Highlight any projects where you used these skills to solve problems or improve processes, as this will resonate well with the technical nature of the role.

Demonstrate Communication Skills: Since strong communication is key for this position, provide examples in your application of how you've effectively communicated with clients or team members to resolve issues or implement solutions. This could be through specific projects or situations you've encountered.

How to prepare for a job interview at Magnite

✨Understand the Ad Tech Ecosystem

Familiarise yourself with key concepts in the Ad Tech industry, such as DSPs, SSPs, and OpenRTB. This knowledge will help you demonstrate your understanding of the role and how it fits into the larger picture during the interview.

✨Showcase Your Technical Skills

Be prepared to discuss your experience with SQL, Python, and JavaScript. Highlight any relevant projects or tasks where you've used these skills, as they are crucial for troubleshooting and providing technical support.

✨Demonstrate Problem-Solving Abilities

Prepare examples of how you've approached complex technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and show how you can think strategically under pressure.

✨Emphasise Communication Skills

Since the role involves building relationships with clients, practice articulating how you would discover clients' root issues and navigate solutions. Be ready to discuss how you’ve successfully communicated technical information to non-technical stakeholders.

Jr Technical Operations Support Engineer
Magnite
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  • Jr Technical Operations Support Engineer

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-11

  • M

    Magnite

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