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- Tasks: Lead the Nottingham store, manage staff, and ensure excellent customer service.
- Company: Join Vivienne Westwood, a renowned British fashion brand committed to quality and sustainability.
- Benefits: Enjoy commission, staff discounts, health support, and a generous leave allowance.
- Why this job: Be part of a brand that values its people and promotes a better world.
- Qualifications: Computer literacy and experience in inventory management and visual merchandising are essential.
- Other info: Apply early as positions may close before the deadline.
The predicted salary is between 28800 - 43200 £ per year.
Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading.
Vivienne Westwood is looking for a Store Manager – Nottingham on a Full time basis.
KEY RESPONSIBILITIES- Store keyholder – opening and closing the store
- Preparing daily, weekly and monthly reports regarding store performance
- Cashing up the till and other banking duties
- Providing excellent customer service
- Being point of contact for any staff or customer issues
- Resolving customer complaints in a timely manner
- Processing product deliveries and movements on RetailPro
- Participating in annual stock takes as well as carrying out line checks throughout the year
- Processing mail orders, stock transfers, stock deliveries
- Merchandising the shop floor
- Supervising and motivating staff
- Coaching and training staff
- Supporting Store Manager in daily operations as well as any ad hoc duties
- Addressing staff performance issues with company policies and procedures
- Execute disciplinary actions when necessary
- Event management – Marketing and Promotions
- Maintain high standards of visual merchandising
- Brand representation
- Policy and Procedure Compliance
- Computer Literacy – (SAP/Prism/Krunch)
- Disciplinary Actions
- Inventory Management
- Visual Merchandising
Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role.
BENEFITS- Commission
- Uniform allowance
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Applications may close before the deadline, so please apply early to avoid disappointment.
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
Store Manager - Nottingham employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Nottingham
✨Tip Number 1
Familiarise yourself with Vivienne Westwood's brand values and mission. Understanding their commitment to quality products and environmental awareness will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Gain experience in retail management, particularly in fashion, if you haven't already. Highlight any relevant experience in supervising staff, managing inventory, or handling customer complaints, as these are key responsibilities for the Store Manager role.
✨Tip Number 3
Network within the fashion industry, especially with professionals who have worked at Vivienne Westwood or similar brands. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Prepare to discuss your approach to visual merchandising and event management. Since these are part of the role, having specific examples of how you've successfully executed these tasks in previous positions will set you apart from other candidates.
We think you need these skills to ace Store Manager - Nottingham
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Vivienne Westwood's values, mission, and product offerings. This will help you tailor your application to reflect your alignment with their commitment to quality and environmental awareness.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management, particularly any roles that involved customer service, staff supervision, and inventory management. Use specific examples to demonstrate your skills.
Showcase Leadership Skills: As a Store Manager, you'll need to motivate and train staff. Include examples of how you've successfully led teams in the past, resolved conflicts, or improved store performance through effective coaching.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your passion for the brand and its mission. Mention why you want to work for Vivienne Westwood specifically and how you can contribute to their goals.
How to prepare for a job interview at Vivienne Westwood
✨Know the Brand Inside Out
Before your interview, make sure you research Vivienne Westwood thoroughly. Understand their values, mission, and recent collections. This will show your genuine interest in the brand and help you align your answers with their ethos.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to showcase your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed staff, resolved conflicts, or improved team performance.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and providing excellent service. Think of specific instances where you've turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Showcase Your Merchandising Knowledge
Since visual merchandising is key for this role, be ready to discuss your approach to creating appealing displays. Bring examples of successful merchandising strategies you've implemented in previous roles to demonstrate your expertise.
