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For Companies At a Glance
- Tasks: Manage client relationships and drive new business opportunities in a dynamic tech environment.
- Company: Join Everything Tech Group, an award-winning IT company based in Manchester, Sheffield & Derby.
- Benefits: Enjoy double OTE commission, 25 days leave, private medical insurance, and team socials.
- Why this job: Be part of a collaborative team, engage with innovative tech, and make a real impact.
- Qualifications: Experience in account management or sales within tech; strong communication and problem-solving skills required.
- Other info: We value diversity and inclusion, creating a welcoming workplace for all.
The predicted salary is between 36000 - 60000 £ per year.
We are Everything Tech Group; an award-winning IT Company based in Manchester, Sheffield & Derby. We are looking to recruit some top talent to help us grow and thrive! We are looking for an IT Account Manager to join our growing Sales Team.
Job Purpose
As an Account Manager at Everything Tech Group, you will play a pivotal role in cultivating relationships with our current clients and potential new clients. On joining the team, you will have a portfolio of accounts alongside a steady flow of new business leads that you will be asked to nurture through to successful acquisition. You will serve as a point of contact who can understand their unique needs, ensure that we continue to exceed expectations, and grow our revenue share with these customers. This role offers double on-target earnings, with rewards for both selling new revenue streams and retaining current ones. This is an exciting opportunity to engage with an innovative technology solutions provider and work alongside a collaborative and dedicated team of industry experts.
Key Tasks And Responsibilities
- Identify opportunities for upselling and cross-selling additional services to existing and new potential clients
- Develop and maintain strong, long-lasting client relationships by understanding business objectives and technology requirements
- Prepare proposals, contracts, and presentations tailored to client needs and objectives
- Stay informed about industry trends, emerging technologies, and competitive landscapes to provide strategic insights to clients
- Provide timely and accurate reports on account status and sales activity
- Serve as the main point of contact for client inquiries, escalations, and service delivery coordination
- Collaborate closely with internal teams to ensure seamless execution of projects and service delivery
- Attend customer meetings, deliver proposals, and articulate outcomes
- Grow and nurture a pipeline of healthy opportunities
- Maintain an accurate CRM
Experience, Qualifications, Personal Attributes
- Proven experience in account management, sales, or client relations within the technology industry
- Strong understanding of managed services, IT infrastructure, and cloud solutions
- Excellent communication, negotiation, and interpersonal skills
- Full UK driving license and own vehicle
- Ability to thrive in a fast-paced, results-driven environment
- Self-motivated with a proactive approach to problem-solving and client satisfaction
- Excellent IT skills and the ability to use and maintain a CRM System
- Positive and proactive attitude
- Self-motivated with the ability to work under pressure, both alone and as part of a team
- Ability to prioritise own workload to meet tight deadlines
- Financially and commercially astute
- High attention to detail
Key Relationships
- Senior Leadership Team
- All Customers
- All Suppliers
- Sales Support Team
- Service Desk Team
- Senior & Presales Team
Hours Of Work & Benefits
- Double OTE Commission Scheme with no cap
- 37.5 hours per week
- 25 days annual leave + bank holidays
- Private Medical Insurance
- Pension
- Training and development budget
- Employee of the quarter bonus
- Employee of the year bonus
- Beer fridge Thursday and Fridays
- Team Socials
Valuing Diversity and Inclusion
At Everything Tech Group, we aim to create a workforce that is representative of our society, knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.
Senior Account Manager employer: Everything Tech Group
Contact Detail:
Everything Tech Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Familiarise yourself with Everything Tech Group's services and recent projects. Understanding our offerings will help you articulate how you can add value to our clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in account management within the tech sector. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Stay updated on the latest trends in IT services and cloud solutions. Being able to discuss these topics intelligently will show your commitment to the role and your ability to provide strategic insights to clients.
✨Tip Number 4
Prepare to showcase your past successes in account management, particularly in upselling and cross-selling. Having specific examples ready will help you illustrate your capabilities and how they align with our goals at Everything Tech Group.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales within the technology sector. Use specific examples that demonstrate your ability to cultivate client relationships and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Everything Tech Group's services and how your skills align with their needs. Mention your proactive approach to problem-solving and your ability to thrive in a fast-paced environment.
Highlight Relevant Skills: Emphasise your communication, negotiation, and interpersonal skills in your application. These are crucial for the role of an Account Manager, so provide examples of how you've successfully used these skills in past roles.
Showcase Industry Knowledge: Demonstrate your awareness of industry trends and emerging technologies in your application. This will show that you are not only qualified but also genuinely interested in the field and capable of providing strategic insights to clients.
How to prepare for a job interview at Everything Tech Group
✨Research the Company
Before your interview, take some time to learn about Everything Tech Group. Understand their services, recent projects, and company culture. This will help you tailor your responses and show genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage client relationships. Prepare examples from your past experience where you've successfully upsold or resolved client issues to demonstrate your capabilities.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. During the interview, practice articulating your thoughts clearly and confidently. Be ready to discuss how you would handle client inquiries and maintain relationships.
✨Highlight Your Industry Knowledge
Stay updated on industry trends and emerging technologies relevant to the IT sector. Be prepared to discuss how these trends could impact clients and how you can leverage them to provide strategic insights.
