At a Glance
- Tasks: Manage warehouse operations, ensuring efficiency and customer satisfaction.
- Company: Join Smyths Toys, a leading retailer of children's toys across Europe and the UK.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values innovation and customer service.
- Qualifications: Experience as a Duty Manager is preferred; strong leadership and communication skills are essential.
- Other info: Shifts primarily during twilight hours from 15:00 to 00:00.
The predicted salary is between 30000 - 42000 Β£ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
About The Role
Smyths Toys relies on the efficiency and effectiveness of our distribution centres. We consider each of our regional warehouses to be a well-oiled machine, driven by a customer-centric mentality. To deliver on our promise to consumers, we count on exceptionally talented and committed people. Currently, weβre seeking a Warehouse Duty Manager to join our team to assist in managing our operations. The majority of shifts worked will be Twilight hours from 15:00pm to 00:00am.
Responsibilities
- Report to the Webstore General Manager
- Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organising, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
- Oversee daily operations, while controlling and managing inventory and logistics
- KPI Monitoring
- Constantly looking for areas of improvement in processes of the business
- Train, develop and manage their warehouse team to solve day-to-day operational issues and reach short and long-term performance goals
- To promote, improve and maintain a professional working environment and employee experience for both temporary and permanent employees
- Implementing and ensuring that teams adhere to operational policies and procedures
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
The Ideal Candidate
- Have a proven track record as a Duty Manager (Warehouse experience is desirable, not essential)
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
- Excellent Microsoft Office skills
- Knowledge of WMS and SAP Systems is desirable but not essential
Smyths Toys is an Equal Opportunities Employer.
Warehouse Webstore Duty Manager - Corby employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Warehouse Webstore Duty Manager - Corby
β¨Tip Number 1
Familiarise yourself with Smyths Toys' values and customer-centric approach. Understanding their commitment to customer satisfaction will help you align your responses during interviews and demonstrate that you're a good fit for their team.
β¨Tip Number 2
Highlight any experience you have in managing teams or operations, especially in a warehouse setting. Be ready to discuss specific examples of how you've improved efficiency or resolved operational issues in previous roles.
β¨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Since the role involves training and developing staff, showcasing your ability to foster a positive work environment will be crucial.
β¨Tip Number 4
Brush up on your knowledge of inventory management systems like WMS and SAP. Even if you don't have direct experience, showing a willingness to learn and adapt to new technologies can set you apart from other candidates.
We think you need these skills to ace Warehouse Webstore Duty Manager - Corby
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Warehouse Webstore Duty Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in warehouse management or similar roles. Use specific examples to demonstrate your leadership skills and ability to improve operational efficiency.
Showcase Your Skills: Make sure to mention your organisational, planning, and communication skills. If you have experience with Microsoft Office, WMS, or SAP systems, be sure to include this as it is desirable for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for working at Smyths Toys. Mention your customer-centric mentality and how you can contribute to their mission of delivering exceptional service.
How to prepare for a job interview at Smyths Toys Superstores
β¨Understand the Company Culture
Before your interview, take some time to research Smyths Toys and their company culture. Familiarise yourself with their values and mission, as this will help you align your answers with what they are looking for in a candidate.
β¨Showcase Your Leadership Skills
As a Warehouse Duty Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. This will demonstrate your capability to manage and motivate a team effectively.
β¨Highlight Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This is particularly important for a role that involves managing operations and logistics, so think of scenarios where you've implemented improvements or solved operational issues.
β¨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's goals, team dynamics, or operational challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you.