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- Tasks: Lead a department, ensuring top-notch customer experiences and team performance.
- Company: Join H&M, a global leader in fashion committed to sustainability and inclusivity.
- Benefits: Enjoy flexible hours, staff discounts, and extensive development opportunities.
- Why this job: Be part of a dynamic team focused on growth, creativity, and making a difference.
- Qualifications: Management experience in retail and a passion for people and profitability required.
- Other info: Flexible availability needed, including weekends; no cover letters required for application.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week based at the H&M Leeds Trinity store in Trinity shopping centre. As a Department Manager, you will oversee a department to support the store's sales and profit, delivering a Customer First Experience with your team.
Key responsibilities include:
- Leading with a vision to ensure the best experience for colleagues and customers
- Evaluating team performance, providing feedback, and supporting development and training
- Analyzing and following up on Sales & Profit KPIs for your department
- Ensuring Health & Safety, legal, and security standards are met according to H&M and local laws to ensure safety for all
Qualifications:
- Management experience in a customer-facing environment
- Previous experience leading and managing teams
- A passion for profitability and people
- A customer-first mindset
Additional information:
Availability is fully flexible across 7 days, including weekends.
Benefits include:
- Attractive benefits and extensive development opportunities across the H&M Group
- Staff discount on all H&M Group brands in stores and online, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound
- Participation in the H&M Incentive Program (HIP)
- Our local markets also offer various perks and benefits, which may differ by employment type and country.
Inclusion & Diversity:
H&M is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experience, and ideas, which positively impacts our ability to address challenges and serve our customers worldwide. We aim for a fair recruitment process and kindly ask applicants not to include cover letters to reduce bias.
H&M Group includes brands such as H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our focus is on meaningful growth and sustainable lifestyles, helping to re-imagine fashion and reshape the industry.
Department Manager - Leeds Trinity employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Leeds Trinity
✨Tip Number 1
Familiarise yourself with H&M's values and customer-first approach. Understanding their commitment to inclusivity and sustainability will help you align your vision with theirs during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led teams in a retail environment. Highlight specific instances where your leadership directly contributed to sales growth or improved customer experiences.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current industry practices can set you apart and show your passion for the role.
✨Tip Number 4
Be ready to discuss how you would handle challenges related to health and safety standards in a retail setting. Demonstrating your awareness of these issues will show that you prioritise the well-being of both customers and staff.
We think you need these skills to ace Department Manager - Leeds Trinity
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Department Manager position. Tailor your application to highlight relevant experience in management and customer service.
Highlight Relevant Experience: In your CV, emphasise your management experience in a customer-facing environment. Provide specific examples of how you've led teams, improved sales, or enhanced customer experiences in previous roles.
Showcase Your Skills: Make sure to demonstrate your passion for profitability and people in your application. Use quantifiable achievements to illustrate your ability to analyse KPIs and drive team performance.
Follow Application Guidelines: Since H&M requests not to include cover letters, focus on ensuring your CV is comprehensive and well-structured. Double-check for any specific instructions regarding the application process on our website before submitting.
How to prepare for a job interview at H&M Group
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you've used data to drive results in previous roles and how you plan to apply this knowledge at H&M.
✨Emphasise Customer Experience
H&M values a customer-first mindset, so be prepared to share specific instances where you've enhanced customer experiences. Think about how you can translate that passion into actionable strategies for the department.
✨Be Ready for Flexibility Questions
Since the role requires full flexibility across 7 days, be honest about your availability. Show that you're adaptable and willing to meet the needs of the business while maintaining a work-life balance.
