Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and workplace dynamics.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work from a dedicated consulting room.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews and demonstrate your alignment with their mission.
✨Tip Number 2
Network with current or former EAP counsellors to gain insights into the role and the company culture. This can provide you with valuable information that you can use to highlight your relevant experience and skills during discussions.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models, as this is a key aspect of the role. Be ready to share specific examples of how you've successfully managed cases in a similar context.
✨Tip Number 4
Showcase your IT literacy by being familiar with common online referral systems and case management tools. Mentioning your proficiency in these areas can set you apart from other candidates who may not have this experience.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities and qualifications required for the Independent EAP Counsellor position. Highlight your relevant experience in short-term counselling and your ability to manage online referrals.
Tailor Your CV: Ensure your CV reflects your qualifications, including any relevant accreditations and your post-qualification experience. Emphasise your counselling hours and any specific skills related to EAP services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for counselling and your understanding of workplace dynamics. Mention your language proficiency if it aligns with the job requirements, and explain how you can contribute to the Case Management team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A polished application demonstrates professionalism and attention to detail, which are crucial in a counselling role.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your EAP Knowledge
Familiarise yourself with the specifics of short-term counselling within an Employee Assistance Programme (EAP) context. Be prepared to discuss how you manage online referrals and collaborate with case management teams.
✨Prepare for Language Proficiency Questions
Since fluency in specific languages is a requirement, be ready to discuss your language skills. If applicable, provide examples of how you've used these skills in a counselling setting.
✨Discuss Your IT Skills
As the role requires proficiency in Microsoft Word and online systems, be prepared to talk about your IT literacy. Share any experiences where you've successfully used technology to enhance your counselling practice.
