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For Companies At a Glance
- Tasks: Support business operations and strategic projects while collaborating with various teams.
- Company: Join SITA, a leader in air transport technology, connecting the global aviation industry.
- Benefits: Enjoy flexible work options, competitive benefits, and access to training and development.
- Why this job: Gain hands-on experience in a dynamic environment and influence real business decisions.
- Qualifications: Ideal for graduates in Business Management, Marketing, or Human Resources with strong communication skills.
- Other info: Be part of a diverse team and enjoy a supportive graduate community.
The predicted salary is between 28800 - 48000 £ per year.
WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative and inclusive culture.
ABOUT THE ROLE & TEAM:
We have a rich heritage of over 25 years in delivering cutting-edge border management solutions that cover the entire passenger journey, end-to-end. We enable borders with seamless processes and robust security that create an environment of trust and efficiency. We enable more than 2.2 billion traveler journeys every year (that’s 85% of all international air passengers), seamlessly integrating with over 600 airlines through our ‘single window’ gateway. We are proud to be the trusted partner for more than 70 governments, including all G20 nations.
The Business Operations Graduate reports to the SITA at Borders Head of Business Operations (HBO) who is responsible for managing the operations of the business, including the execution and management of our business goals, strategic initiatives, and internal communications. This varied role will provide the graduate with the opportunity to collaborate across other functions within the business unit including strategy, customer growth, marketing, project delivery, product management, and commercial.
WHY WE NEED YOU
Your role will be to support the Head of Business Operations in executing specific business tasks to support the day-to-day operations of the business as well as strategic and transformational initiatives.
WHAT'S IN IT FOR YOU
In return, you will get a bird's-eye view of what it takes to grow and run an organization and can have real input into decisions that affect the business. You will closely interact with the HBO and the leadership team as well as colleagues across all departments based around the world. This role is a unique opportunity to grow, shadowing the company's management while being at the heart of the global technology company in the Air Transport Industry. This kind of hands-on experience can springboard someone’s career.
Qualifications
WHAT YOU WILL DO:
- Supporting operational and strategic projects related to the running of the Borders business under the direction of the Head of Business Operations.
- Internal employee communications including managing the internal communications calendar, creating newsletters, emails, surveys, presentations, videos, organizing internal events such as staff calls, monitoring the communications mailbox, promoting news on our internal chat forum.
- Knowledge Management, managing and building content on our internal SharePoint, including organization charts and team charters.
- Maintain the SITA at Borders Operating Framework to support effective collaboration across our teams.
- Organize meetings, including preparation of agendas, coordination of logistics, compilation and distribution of documentation and presentations, handle follow-up actions where necessary.
Experience
Business management, Marketing or Human Resources related degree or strong preference for a career in these professions. Worked as part of a busy team in a customer-oriented environment, strong at multi-tasking and dealing with people at all levels in an organisation.
Competencies
Excellent English with fluency in a non-English language an advantage. Proficient in Microsoft 365, especially MS Teams, SharePoint and PowerPoint. Works well independently and confident to liaise with international teams. Detail-oriented with a willingness to learn and grow in a fast-paced environment.
Nice-to-have
Creative skills, both written and visual, and content management experience, perhaps from an educational or business environment. Experience or interest in aviation, security, customs, and border management.
What To Expect
This role provides a supportive environment for a recent graduate to gain hands-on experience in a busy business unit within the border management IT sector. Great exposure to different teams and technologies. Be a part of SITA’s graduate community - both local and global. Have access to technical and soft skills development training. A formal career path in one of our professional workstreams. Assigned to a buddy that will guide you throughout your graduate experience.
What We Offer
SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
- Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
- Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favourite game: We support you in being open about your needs and routine with your manager.
- Flex-location: Benefit for 30 working days from anywhere around the world each year!
- Competitive benefits according to the local market.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
Business Operations Graduate employer: SITA
Contact Detail:
SITA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Graduate
✨Tip Number 1
Familiarise yourself with SITA's core business operations and recent projects. Understanding their role in air transport communications will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of SITA, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your proficiency in Microsoft 365 tools, particularly SharePoint and PowerPoint, through practical examples. Being able to discuss how you've used these tools effectively in past experiences can set you apart from other candidates.
✨Tip Number 4
Express your enthusiasm for the aviation industry and any relevant experiences you have, even if they are academic or volunteer-based. This passion can resonate well with the hiring team and highlight your commitment to the field.
We think you need these skills to ace Business Operations Graduate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the Business Operations Graduate role. Focus on any experience in business management, marketing, or human resources, and showcase your ability to work in a team-oriented environment.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of SITA's mission and values. Mention specific projects or initiatives you are excited about and how you can contribute to them.
Showcase Your Communication Skills: Since the role involves internal communications, highlight your written and verbal communication skills. Provide examples of how you've successfully managed communications in previous roles or projects, such as creating newsletters or organising events.
Highlight Technical Proficiency: Mention your proficiency in Microsoft 365 tools, especially MS Teams, SharePoint, and PowerPoint. If you have experience with content management or creative skills, be sure to include those as well, as they are valuable for this position.
How to prepare for a job interview at SITA
✨Research SITA and the Aviation Industry
Before your interview, take some time to understand SITA's role in the aviation industry. Familiarise yourself with their services, recent projects, and how they impact air travel. This knowledge will help you demonstrate your genuine interest in the company and the position.
✨Showcase Your Communication Skills
As the role involves managing internal communications, be prepared to discuss your experience with various communication tools and strategies. Highlight any relevant projects where you successfully engaged with teams or created content, as this will show your capability in handling the responsibilities of the role.
✨Demonstrate Your Teamwork Abilities
SITA values collaboration across different functions. Be ready to share examples of how you've worked effectively in a team environment, especially in customer-oriented settings. Emphasising your ability to multi-task and liaise with diverse groups will resonate well with the interviewers.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and the company. Ask about the team's current projects, the challenges they face, or opportunities for growth within the organisation. This not only demonstrates your interest but also helps you assess if SITA is the right fit for you.
