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- Tasks: Create a welcoming environment for international students and coordinate their activities.
- Company: Join EF Education First, a global leader in language and cultural exchange with 600+ locations worldwide.
- Benefits: Enjoy flexible hours, pre-summer training, and potential full-time opportunities post-summer.
- Why this job: Make a difference in students' lives while working in a vibrant, international community.
- Qualifications: Must be friendly, organised, and able to handle diverse situations with excellent communication skills.
- Other info: This role requires evening/weekend shifts and a clear DBS check.
EF Brighton International Language Campus is looking for responsible and culturally intelligent Residence Advisors to join our team for summer 2025. In this role, you'll create a welcoming and secure environment where international students feel at home, supported, and part of a vibrant community. Zero hours contract (around 10 - 25 hours p/w). Due to the nature of the role, the position entails evening and/or weekend shifts July – August 2025. Potential for full-time employment post summer. If you’re organized, approachable, and eager to create an unforgettable summer for our students while they study in the UK, we’d love to hear from you!
Responsibilities
- Meet & greet new students on arrival
- Coordinate student arrivals and departures
- Inform arriving students about the student code of conduct
- Assist with checking in & taking students to rooms
- Regularly check rooms to ensure facilities are in good condition & being well maintained & cleaned
- Ensure that reported maintenance issues are dealt with efficiently by residence staff
- Undertake residence walk throughs
- Assist students with problems and liaise with staff responsible about any issues
- Ensure that residence rules are being adhered to and reporting all issues to Manager
- Organise and partake in residence student activities
- Escort students to welcome orientation each Monday morning
- Accompany under 18 students to medical appointments
Requirements
- Given the on call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essential
- Highly motivated, energetic, positive
- Customer service orientated, friendly & approachable manner
- Able to remain calm under pressure & to diffuse potentially difficult situations
- Sensitive to needs of international students living away from home
- Excellent communicator with students, colleagues, and external clients
- Attention to detail, organised & thorough
- All offers are subject to a clear enhanced DBS check and two references
- Legally able to work in the UK at commencement of employment
Why you will love working with EF
- Work in a truly international environment
- Ambition is nurtured and career progression opportunities are provided
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Pre summer training
- Employee assistance program
- Access to EF Hello language learning
- *Accommodation options can be discussed at interview
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Residence Advisor employer: EF Education First Gruppe
Contact Detail:
EF Education First Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Residence Advisor
✨Tip Number 1
Familiarise yourself with the cultural backgrounds of international students. Understanding their needs and concerns will help you connect better and create a welcoming environment, which is crucial for the role of a Residence Advisor.
✨Tip Number 2
Showcase your customer service skills during any interactions you have prior to the interview. Whether it's through networking or casual conversations, demonstrating your friendly and approachable nature can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you would handle challenging situations. Think of examples where you've remained calm under pressure, as this is a key requirement for the role and will show your ability to manage difficult scenarios effectively.
✨Tip Number 4
Engage with EF's social media platforms to learn more about their culture and values. This will not only give you insights into the organisation but also provide you with talking points that can impress during your interview.
We think you need these skills to ace Summer Residence Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Summer Residence Advisor. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for working with international students. Emphasise your customer service skills, ability to remain calm under pressure, and your commitment to creating a welcoming environment.
Highlight Relevant Experience: Include any previous experience in customer service, hospitality, or roles involving cultural exchange. Be specific about your contributions and the impact you made in those positions.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at EF Education First Gruppe
✨Show Your Cultural Intelligence
As a Residence Advisor, you'll be working with international students. Make sure to highlight any experiences you've had in diverse environments or with different cultures during your interview. This will demonstrate your ability to create a welcoming atmosphere.
✨Emphasise Your Customer Service Skills
The role requires a friendly and approachable manner. Be prepared to discuss specific examples of how you've provided excellent customer service in the past, especially in challenging situations. This will show that you can handle the demands of the job.
✨Demonstrate Your Organisational Skills
With responsibilities like coordinating student arrivals and managing activities, organisation is key. Bring up instances where you've successfully managed multiple tasks or events, showcasing your attention to detail and thoroughness.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with a homesick student or resolving conflicts. Think through potential scenarios and your responses ahead of time to show that you're calm under pressure and ready to support students effectively.
