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- Tasks: Provide world-class customer service and guide customers through our tea and coffee selection.
- Company: Join Whittard, a passionate company elevating the tea and coffee experience since 1886.
- Benefits: Enjoy flexible hours, team rewards, and a supportive work environment.
- Why this job: Be part of a friendly team and enhance your skills in a dynamic retail setting.
- Qualifications: No specific experience required; enthusiasm for customer service is key.
- Other info: Minimum of 8 hours per week, ideally over 2 days.
We are looking for enthusiastic individuals to join our Bridgend store team at the Wales Designer Outlet Village, to help continue its success! If you are passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!
At Whittard, we have been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note this role is working a minimum of 8 hours per week, ideally working across 2 days a week.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential.
You will be part of a friendly team in our bustling Durham store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
Sales Advisor - Bridgend employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Bridgend
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will not only boost your confidence but also impress the hiring team during any interactions.
✨Tip Number 2
Showcase your enthusiasm for customer service by engaging with potential customers in your local area. This could be through informal conversations or even hosting small tastings at home to practice your skills.
✨Tip Number 3
Network with current or former employees of Whittard if possible. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can help you stand out.
✨Tip Number 4
Prepare to discuss your teamwork experiences in detail. Since collaboration is key in this role, think of specific examples where you've successfully worked as part of a team to achieve a goal.
We think you need these skills to ace Sales Advisor - Bridgend
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight your relevant experience in customer service and teamwork.
Show Your Passion: Express your enthusiasm for tea and coffee in your application. Share any personal experiences or knowledge that demonstrate your passion for the products Whittard offers, as this will resonate with the hiring team.
Highlight Relevant Experience: If you have previous experience in customer-facing roles, make sure to detail this in your CV and cover letter. Use specific examples to illustrate how you've provided excellent customer service and achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you want to work at Whittard. Mention how your values align with the company's commitment to customer service and personal growth.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you provided excellent service. Discuss how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped foster a positive team environment.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in meaningful product discussions. Think about how you would guide a customer through their choices and what strategies you might use to encourage tastings and upselling.
