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For Companies At a Glance
- Tasks: Collaborate with teams to structure deals that boost revenue and customer satisfaction.
- Company: Fastly is a dynamic tech company making a big impact in the CDN and security industry.
- Benefits: Enjoy a hybrid work model, comprehensive benefits, and a supportive work environment from day one.
- Why this job: Join a passionate team, make a difference, and grow in a diverse and inclusive culture.
- Qualifications: Bachelor's degree or equivalent experience, 3+ years in deal desk management, strong analytical skills.
- Other info: Opportunity for occasional travel to the USA and in-person orientation in San Francisco.
The predicted salary is between 43200 - 72000 £ per year.
Partner with Sales, Finance, Legal, and Product teams to structure deals that maximize revenue and customer satisfaction. Review, analyze, and approve non-standard deals, providing guidance on deal structuring, contract terms, and negotiation strategies. Ensure a smooth and efficient deal approval process. Monitor and analyze deal performance metrics, identifying trends, risks, and opportunities to optimize deal desk processes and policies. Maintain a comprehensive understanding of the company's product offerings, pricing models, and competitive landscape. Partner with the Deal Desk leader to implement deal desk policies, procedures, and tools to drive efficiency and effectiveness. Ensure compliance with company guidelines, policies, and revenue recognition rules. Provide support, in conjunction with your colleagues, to other regions, such as APJ, when required.
What We're Looking For:
- Bachelor's degree, preferably in Business Administration, Economics, Finance, or related field OR commensurate work experience
- 3+ years experience in deal desk management
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Proficiency in CRM and deal desk management tools, as well as Microsoft Office Suite (particularly Excel)
- Strong experience with non-standard deal structuring, contract terms, and negotiation strategies
- Ability to collaborate effectively with cross-functional teams
- Experience in process improvement and policy development
- Strong problem-solving and decision-making skills
We’ll be super impressed if you have experience in any of these:
- Experience in the CDN and security industry
- Knowledge of SaaS business models and consumption-based pricing
Work Hours: This position will require you to be available during core business hours (9am - 6pm).
Work Location(s) & Travel Requirements: This position is open to the following preferred office locations: London. Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. It is expected that you will be in office 2 days per week. This position may require travel as required by your role or requested by your manager, including occasional travel to the USA.
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
- We have a huge impact. Fastly is a small company with a big reach. Not only do we have a tremendous user base, but we also support a growing number of causes.
- We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office!
- We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
- We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
Deal Desk Manager, EMEA employer: Fastly
Contact Detail:
Fastly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deal Desk Manager, EMEA
✨Tip Number 1
Familiarise yourself with the specific deal desk tools and CRM systems that Fastly uses. Being well-versed in these platforms will not only help you stand out during discussions but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of SaaS business models and consumption-based pricing. Understanding these concepts will allow you to engage more effectively with cross-functional teams and contribute valuable insights during negotiations.
✨Tip Number 3
Network with professionals in the CDN and security industry. Building connections can provide you with insider knowledge about industry trends and best practices, which can be a great asset in your role as a Deal Desk Manager.
✨Tip Number 4
Prepare to discuss your experience with non-standard deal structuring and negotiation strategies in detail. Be ready to share specific examples of how you've successfully navigated complex deals in the past, as this will showcase your expertise and problem-solving skills.
We think you need these skills to ace Deal Desk Manager, EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in deal desk management, particularly focusing on your analytical skills and any experience with non-standard deal structuring. Use keywords from the job description to align your qualifications with what Fastly is looking for.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to collaborate with cross-functional teams and your experience in process improvement. Share specific examples of how you've successfully structured deals or improved deal desk processes in previous roles.
Showcase Analytical Skills: Since strong analytical skills are crucial for this role, consider including a section in your application that outlines your experience with data analysis and performance metrics. Mention any tools or software you’ve used, especially CRM and deal desk management tools.
Highlight Communication Skills: Effective communication is key for this position. Provide examples in your application that demonstrate your interpersonal skills, such as successful negotiations or collaborations with other departments. This will show that you can effectively partner with Sales, Finance, Legal, and Product teams.
How to prepare for a job interview at Fastly
✨Understand the Role
Make sure you have a solid grasp of what a Deal Desk Manager does, especially in the EMEA region. Familiarise yourself with the responsibilities outlined in the job description, such as deal structuring and contract negotiation, so you can speak confidently about your relevant experience.
✨Showcase Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills to improve deal desk processes or identify trends. Highlight any metrics you've monitored and how your insights led to better decision-making or increased revenue.
✨Demonstrate Cross-Functional Collaboration
Since the role involves partnering with various teams like Sales, Finance, and Legal, be ready to share experiences where you've successfully collaborated across departments. Emphasise your communication skills and how they helped facilitate smooth deal approvals.
✨Familiarise Yourself with Industry Trends
Research the CDN and security industry, as well as SaaS business models. Being knowledgeable about current trends and challenges will not only impress your interviewers but also show that you're genuinely interested in the field and prepared to contribute effectively.
