At a Glance
- Tasks: Provide secretarial support to the Sexual Health medical team, including appointment management and minute taking.
- Company: Join NHS Ayrshire & Arran, a leading healthcare provider dedicated to community health.
- Benefits: Enjoy a full-time role with opportunities for professional growth and a supportive work environment.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic team setting.
- Qualifications: SVQ3 or HND in a relevant field, or significant secretarial experience in healthcare required.
- Other info: This is a fixed-term opportunity; applicants must discuss with their line manager if currently employed.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an outgoing and organised individual to provide comprehensive secretarial and clerical support to the Sexual Health medical team. This will primarily involve booking, rescheduling, and cancelling appointments, including waiting list administration, audio typing, drafting and typing correspondence, reports, and out-patient clinic typing, achieving a high level of accuracy within satisfactory timescales.
You will be required to organise and attend meetings, producing draft minutes and action trackers for subsequent agreement by the Consultant in Sexual Health. You will be responsible for organising and maintaining the workflow of the vasectomy administration, as well as scheduling appointments and meetings for the wider sexual health team, including minute taking. Additionally, you will gather and collate statistical data accurately, ensuring timescales are met.
To be considered for this role, you should have an SVQ3 or HND in a relevant field, or possess significant secretarial experience in a healthcare setting, including familiarity with medical terminology. Proficiency with the NHS TrakCare application is essential, along with excellent keyboard skills, a minimum typing speed of 45 words per minute, and expertise in audio typing/digital dictation. You should also be well-versed in Microsoft Office applications, with intermediate knowledge of Microsoft Excel. Strong communication, interpersonal, organisational, and time management skills are essential. Knowledge of Patient Hub would be advantageous. You should be capable of working both independently and as part of a team, with minimal supervision.
For an informal discussion, please contact Tracy Aitchison, Sexual Health Administration Manager on 01592 729273.
Fixed Term/Secondment Opportunity – Existing permanent employees must first discuss this opportunity with their substantive line manager. The secondment policy can be found here.
If you do not have approval for a secondment from your current line manager, you will not be able to progress your application for a fixed term post. External applicants, with continuous NHS Service, must also comply with the requirements.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team.
A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme prior to appointment. NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Medical Secretary/Administrator (R1) (JE) employer: NHS Ayrshire & Arran
Contact Detail:
NHS Ayrshire & Arran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary/Administrator (R1) (JE)
✨Tip Number 1
Familiarise yourself with NHS TrakCare and Patient Hub, as proficiency in these applications is essential for the role. Consider taking online tutorials or courses to boost your confidence and skills in using these systems.
✨Tip Number 2
Brush up on your medical terminology and audio typing skills. You might want to practice transcribing medical documents to ensure you can meet the required typing speed of 45 words per minute with accuracy.
✨Tip Number 3
Network with current or former employees of NHS Ayrshire & Arran. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare for potential interview questions by reviewing common scenarios faced by medical secretaries. Think about how you would handle appointment scheduling, data management, and communication with healthcare professionals.
We think you need these skills to ace Medical Secretary/Administrator (R1) (JE)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in secretarial roles, particularly within healthcare. Emphasise your familiarity with medical terminology and any specific software like NHS TrakCare.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and detail how your skills align with the job requirements. Mention your organisational abilities and experience in managing appointments and meetings.
Highlight Key Skills: Clearly list your typing speed, proficiency in Microsoft Office, and audio typing skills. These are crucial for the role, so make them stand out in your application.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Medical Secretary.
How to prepare for a job interview at NHS Ayrshire & Arran
✨Know Your Medical Terminology
Familiarise yourself with medical terminology relevant to the role. This will not only help you understand the discussions during the interview but also demonstrate your preparedness and suitability for the position.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed appointments, meetings, or administrative tasks in the past. Highlighting your organisational skills will reassure the interviewers that you can handle the responsibilities of the role effectively.
✨Demonstrate Proficiency with Technology
Since proficiency with NHS TrakCare and Microsoft Office is essential, be prepared to talk about your experience with these applications. You might even want to mention any relevant projects where you used these tools to improve efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about situations where you had to manage conflicting priorities or handle sensitive information, and be ready to explain how you approached those challenges.