At a Glance
- Tasks: Lead a team, ensure customer satisfaction, and maintain restaurant standards.
- Company: Wendy's is a fun, inclusive fast-food chain known for its fresh food and friendly atmosphere.
- Benefits: Enjoy flexible working hours, no zero-hour contracts, and a supportive work environment.
- Why this job: Join a culture that values respect, learning, and making a positive impact on customers.
- Qualifications: Strong social skills, ability to work at pace, and a willingness to learn.
- Other info: Open to all backgrounds; we embrace diversity and provide reasonable accommodations.
The predicted salary is between 24000 - 36000 £ per year.
Why Wendy's? We keep it real. It’s our personality. People want to have fun—where they dine, and where they work. We see to both. Our customers adore Wendy's, and we adore them.
Here at Wendy's, we like our food how we like our ideas: fresh. That’s why we’ve introduced fun, flexible working. No zero-hour contracts. No nonsense. Whatever your needs are, we’re ready to embrace them, allowing you to be who you want to be.
Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. No doubt you do the first two already. We can teach you the third!
Your natural friendliness is just one of your talents. You can handle working at pace. You’re good with working anywhere in the restaurant. You like making guests happy. For real.
What you bring to the table:
- Solid social skills - you act like your Nan is standing behind you (at least while you’re at work).
- You see whatever’s low - ketchup, straws, cups - and you fill it back up.
- You pitch in and help your crew and customers.
- You take and receive direction like a pro.
- You want to learn something new and be a part of something good.
- If something doesn’t seem right, you make it right.
You must be willing and able to:
- Stand and move for most - if not all - of your shift.
- Lift up to 5kg – 25kg now and then.
- Handle weather-related moments like rain at the drive-thru, litter picking, taking rubbish out in the summer, etc.
- Wear a headset, use other restaurant equipment such as an order taking system or grill, and follow brand standards and guidelines.
Our food isn’t one size fits all and our job opportunities aren’t either. Whether you’re looking for your first job or to build a career, a lot of hours or something to keep you busy on the weekend, you’re an early bird or night owl, we’ve got you covered.
We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
Shift Manager employer: Wendys
Contact Detail:
Wendys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Wendy's values and culture. Understanding their emphasis on fun, respect, and quality will help you align your responses during the interview, showcasing that you're a good fit for their team.
✨Tip Number 2
Demonstrate your social skills in any interactions you have with the staff or during the interview process. Being friendly and approachable is key to fitting into the Wendy's environment, so let your personality shine through.
✨Tip Number 3
Prepare examples of how you've handled fast-paced situations in the past. Wendy's values efficiency and teamwork, so sharing specific instances where you successfully managed busy periods will highlight your suitability for the role.
✨Tip Number 4
Show your willingness to learn and adapt. Wendy's appreciates employees who are eager to grow, so express your enthusiasm for taking on new challenges and responsibilities during your conversations with them.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Company Culture: Wendy's values a fun and friendly atmosphere. Make sure to reflect this in your application by showcasing your personality and enthusiasm for working in a lively environment.
Highlight Relevant Skills: Emphasise your social skills and ability to work at pace. Mention any previous experience in customer service or teamwork that demonstrates your capability to handle various roles within the restaurant.
Tailor Your CV: Customise your CV to align with the job description. Include specific examples of how you've treated customers with respect, filled in gaps when needed, and contributed positively to a team.
Craft a Strong Cover Letter: Write a cover letter that not only expresses your interest in the Shift Manager position but also highlights your willingness to learn and adapt. Mention how you embody Wendy's values and are ready to contribute to their mission.
How to prepare for a job interview at Wendys
✨Show Your Personality
Wendy's values a fun and friendly atmosphere, so let your personality shine during the interview. Be genuine and approachable, as this aligns with their culture of treating people with respect.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've pitched in to help colleagues or customers in previous roles, as this is crucial for a Shift Manager position.
✨Emphasise Adaptability
Wendy's appreciates flexibility, so be prepared to discuss how you handle fast-paced environments and adapt to changing situations. Mention any experiences where you've successfully managed multiple tasks at once.
✨Prepare Questions
Have a few thoughtful questions ready about the role and the company. This shows your interest and enthusiasm for the position, and it gives you a chance to learn more about Wendy's culture and expectations.