Market Research Interviewer

As a Social Market Research Interviewer, you will be interviewing members of the public, mostly in their homes. You will be provided a device to ask for their opinions on a wide range of subjects and record their responses. We work on behalf of various clients, from government bodies to public sector organisations. The results of your data gathering will support improving public services, shape governmental and corporate policies, and influence public policy across the UK.

If you are over 18, personable and confident when meeting new people, have a vehicle and a valid UK driving licence, and want to earn money whilst impacting public policy, then this is the role for you!

• £15.12 per hour (£13.50 per hour + £1.62 holiday pay) outside London, with a £500 joiner bonus, plus travel expenses.
• £18.15 per hour (£16.20 per hour + £1.95 holiday pay) when you live within the M25 in London, with a £500 joiner bonus, plus travel expenses.

You will get to speak to a wide variety of people each day, and a key part of the role is being personable, building rapport, and encouraging participation. Some assignments will be very local to you; some will require travel of up to 30 miles, occasionally more.

We will provide you with comprehensive fully-paid training to set you up for success in the role; our dedicated training team will support you in-person during your first day in the field and remain available throughout your time with us.

To begin with, you will be paid by the hour; once you have completed your probation period, you will be paid by results. You’ll likely earn more this way, where you are being paid for every successful interview that you complete, along with other bonuses and incentives.

This is a flexible customer service, market research field-based role, so you’ll have some control over when you work, although we ask you to commit to at least 16-20 hours per week across afternoons, evenings, and weekends. The nature of research in people's homes means we are more successful in the evenings and weekends. Beyond this, you can flex your time around other commitments like childcare, caring, or other employments.

You will be knocking on people's doors to secure participation, and we provide comprehensive training to help you be more successful. We make engaging our participants easier by writing to them in advance; and when you meet with people, you can also make appointments that work for both the participant and you.

You’ll be assigned to a large area, and you could have to travel up to 30 miles to reach certain postcodes, sometimes further. Mileage is always paid. In most cases, you’ll need access to a car or another vehicle. If you are applying for a role in London, there are other ways to get around.

No experience is necessary, and full training will be given. Successful applicants will need to complete a DBS, identity, employment, and right to work checks. Interviewers are required to use a handheld device, and therefore electronic device literacy is important. Applicants must be over 18 and have the right to work in the UK without sponsorship. Applicants must be willing to travel up to 30 miles and work as part of a team across geographic regions. Experience in field sales is advantageous but not necessary. An outgoing personality, with confidence to speak with new people and build rapport quickly, is essential.

Additional benefits include fully-paid induction training, 12.07% holiday pay on hours worked (equivalent to 20 days vacation if working full time), and an assistance program with regional events, such as roadshows and coffee mornings.