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For Companies At a Glance
- Tasks: Manage warranty administration and support engineers in the field.
- Company: Wrightbus is Europe's fastest growing production company, based in Ballymena.
- Benefits: Enjoy a 4% bonus, life insurance, discounts, free parking, and flexible hours.
- Why this job: Join a dynamic team with opportunities for career progression and professional development.
- Qualifications: 5 GCSEs including English and Maths; 1 year of office experience required.
- Other info: This is an entry-level, full-time position with a salary range of £25,000 - £27,000.
The predicted salary is between 20000 - 28000 £ per year.
Wrightbus is the fastest growing production company in Europe. We are looking for a Warranty Administrator to join our team, taking responsibility for day-to-day Warranty administration duties.
The Role:
- To ensure all defects are raised to assist customers and engineers in the field
- To ensure all departmental invoices are processed for Management approval
- To ensure all cost related queries are handled daily in a prompt and efficient manner
- To ensure mobile service engineers timesheets are processed weekly and any queries are handled in an efficient manner to ensure prompt resolution
- Arrange flights, hotels, car hire etc required within Parts & Service travel needs
- Ensure approved Purchase requests are processed with Purchasing team
- Reconcile warranty parts cost of sales
- Reconcile supplier recharge claims
- Identify and track Campaign costs via invoices and parts orders
- Invoice any retail work carried out in the field
The Requirements:
- 5 x GCSE's (or equivalent) including English and Maths to grade C or above.
- Minimum 1 year's office experience working in an administrative capacity
- Experience of collating costs
- Experience with invoice management tools
- Experience of MS Office / Excel
The Benefits:
- 4% discretionary bonus
- Life Insurance
- Medicash scheme
- Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's.
- Free car parking
- Canteen
- Career progression
- Professional development
- Flexitime
Warranty Administator- Field Support employer: Wrightbus
Contact Detail:
Wrightbus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administator- Field Support
✨Tip Number 1
Familiarise yourself with warranty administration processes and tools. Understanding how to manage invoices and costs effectively will give you a significant edge in the interview.
✨Tip Number 2
Highlight any experience you have with MS Office, particularly Excel. Being able to demonstrate your proficiency in these tools can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous administrative roles and how they relate to the responsibilities of a Warranty Administrator. Specific examples of handling cost-related queries or processing invoices will be beneficial.
✨Tip Number 4
Research Wrightbus and their recent developments in the motor vehicle manufacturing industry. Showing that you are informed about the company can demonstrate your genuine interest in the role.
We think you need these skills to ace Warranty Administator- Field Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles and invoice management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Warranty Administrator role. Mention your experience with cost collating and any familiarity with MS Office or Excel, as these are crucial for the position.
Highlight Relevant Qualifications: Clearly state your GCSE qualifications, particularly in English and Maths, as these are essential for the role. If you have additional certifications or training, be sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is vital for an administrative position.
How to prepare for a job interview at Wrightbus
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Warranty Administrator. Familiarise yourself with warranty processes, invoice management, and customer service expectations. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous administrative experience, especially any roles involving cost collating or invoice management. Be ready to provide specific examples of how you've handled similar tasks in the past, as this will show your potential employer that you have the relevant skills.
✨Demonstrate Problem-Solving Skills
The role requires efficient handling of queries and issues. Think of examples where you've successfully resolved problems in a timely manner. Highlighting your ability to think on your feet will impress the interviewers at Wrightbus.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the department faces. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
