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- Tasks: Support daily operations and ensure facilities are safe, clean, and well-maintained.
- Company: Join Rocasa Consulting, a key player in housing solutions.
- Benefits: Earn up to £18.74 per hour with flexible working hours.
- Why this job: Be part of a dynamic team making a real impact in the community.
- Qualifications: Customer service experience, driving license, and strong communication skills required.
- Other info: Work Monday to Friday, 37.5 hours a week in North Somerset.
Rocasa Consulting is supporting a large Housing Association with an Interim Facilities Assistant role based in North Somerset, working 37.5 hours per week, Monday to Friday, paying up to GBP 18.74 per hour via Umbrella.
This role involves providing day-to-day operational FM services to colleagues and visitors in a front-facing, customer-focused position.
Key responsibilities include:
- Ensuring facilities are safe, clean, well-stocked, maintained, well-presented, and comfortable at all times.
- Applying a consistent FM approach across all office sites.
- Conducting regular checks to ensure offices are clean, safe, secure, and fully stocked, with corrective actions taken when needed.
- Administering meeting room bookings efficiently, ensuring rooms are tidy and equipped.
- Supporting the post room operations and related arrangements.
- Proactively reporting maintenance issues and liaising with landlords or contractors.
- Overseeing planned maintenance, ensuring safety and compliance with risk assessments and method statements.
- Issuing security passes following security protocols.
- Conducting FM activities with consideration for environmental impact.
Requirements:
- Experience in a customer-facing role
- Driving license
- Excellent written and spoken communication skills
- Proficiency in IT packages, including MS Office (particularly Excel)
- Confident communicator
- Highly organized
- Basic repairs and maintenance skills
- Positive, proactive attitude
- Enthusiastic with a focus on meeting goals and deadlines
Interim Facilities Assistant employer: Rocasa Consulting
Contact Detail:
Rocasa Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Facilities Assistant
✨Tip Number 1
Familiarise yourself with the specific facilities management practices and standards that are commonly used in housing associations. This knowledge will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've successfully handled challenging situations in previous roles. This will show your potential employer that you're capable of maintaining a positive environment for colleagues and visitors.
✨Tip Number 3
Brush up on your IT skills, especially in MS Office, as proficiency in Excel is mentioned in the job description. Consider creating a sample report or spreadsheet to showcase your abilities if asked during an interview.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks effectively. Think of specific instances where you've successfully prioritised tasks or improved processes, as this will resonate well with the responsibilities of the role.
We think you need these skills to ace Interim Facilities Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and facilities management. Emphasise your organisational skills and any previous work that involved maintaining a clean and safe environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your proactive attitude. Mention specific examples of how you've successfully managed facilities or provided excellent customer service in the past.
Highlight IT Proficiency: Since proficiency in IT packages, especially MS Office, is crucial, ensure you mention your experience with these tools. If you have used Excel for reporting or tracking, provide examples to demonstrate your skills.
Showcase Communication Skills: In your application, highlight your written and spoken communication skills. Provide examples of how you've effectively communicated with colleagues or clients, particularly in a facilities management context.
How to prepare for a job interview at Rocasa Consulting
✨Showcase Your Customer Service Skills
Since the role is customer-facing, it's crucial to demonstrate your experience in providing excellent service. Prepare examples of how you've handled customer queries or resolved issues in previous roles.
✨Highlight Your Organisational Abilities
The job requires a high level of organisation, so be ready to discuss how you manage your time and tasks. Share specific instances where your organisational skills led to successful outcomes.
✨Demonstrate Proficiency in IT
As proficiency in IT packages, especially MS Office, is essential, be prepared to discuss your experience with these tools. You might even want to mention any specific projects where you used Excel effectively.
✨Emphasise Your Proactive Attitude
A positive and proactive attitude is key for this role. Be sure to convey your enthusiasm for the position and provide examples of how you've taken initiative in past jobs to improve processes or solve problems.
