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- Tasks: Deliver exceptional service and create memorable experiences for our members.
- Company: Join Little House Balham, a vibrant club in South London with a unique atmosphere.
- Benefits: Enjoy team meals, discounts, health plans, and exclusive access to perks.
- Why this job: Be part of a fun, dynamic team where you can grow and make an impact.
- Qualifications: 1-2 years in hospitality, great communication skills, and a passion for food and drink.
- Other info: Flexible shifts available; perfect for those looking to learn and develop in hospitality.
Team meal whilst on shift prepared by our chefs.
50% Team discount on Food & Drink, 7 days a week.
Team Room Rates; Any Bedroom, Any House, $100 a night.
Health Cash Plan (option to add children).
Dental Plan (option to add children).
Birthday Day Off.
Discount on Cowshed products and Soho Home (up to 50%).
Free Counselling Sessions.
Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally.
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.
Located in Balham's leafy Bedford hill and decorated with 1940s flourishes, our first club in South London features a custom horseshow bar with a special ceiling mural by local artist Miranda Forrester. The Snug on the raised mezzanine level plays host to member events and screening and the club restaurant. The club's Pen Yen restaurant on the ground floor offers Japanese izakaya-style dining with a few tables outside for alfresco dining.
The Role: We are seeking an experienced Waiter/Waitress to join our South London team at Little House Balham (SW12 9DS). As a Waiter/Waitress with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What we are looking for:
- 1-2 years’ experience in a busy high-profile hospitality venue.
- Team player who communicates well with all colleagues.
- Punctual, reliable and trustworthy.
- Sense of urgency.
- Yes, yes, yes mentality.
- Ability to multitask and work in a fast-paced environment.
- Have a genuine passion for food and beverage.
- Flexible and available to working both opening and closing shifts when required.
* If you don't have previous similar experience but want to learn how to be a Waiter in the future, try applying to a 'Runner' position instead!
Mon – Weds – 8am to 12am.
Saturday – 9am to 12:30am.
Sunday – 9am – 8am.
*subject to change.
Waiter/Waitress - Little House Balham, South London employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - Little House Balham, South London
✨Tip Number 1
Familiarise yourself with the Little House Balham's menu and dining style. Knowing the dishes and drinks inside out will help you impress during any informal chats or interviews, showing your genuine interest in the role.
✨Tip Number 2
Network with current or former staff members if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your passion for hospitality by sharing relevant experiences in your conversations. Talk about specific instances where you went above and beyond for customers, as this aligns with the 'yes, yes, yes' mentality they are looking for.
✨Tip Number 4
Be prepared to showcase your ability to multitask and work under pressure. Think of examples from your past roles where you successfully managed busy periods, as this will resonate well with the fast-paced environment at Little House Balham.
We think you need these skills to ace Waiter/Waitress - Little House Balham, South London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Focus on roles where you've provided excellent customer service, and mention any specific skills that align with the job description, such as multitasking and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage, and your desire to create memorable experiences for guests. Mention why you want to work at Little House Balham specifically, and how your values align with theirs.
Highlight Relevant Experience: In your application, emphasise any previous roles in busy hospitality venues. If you have experience working under pressure or in fast-paced environments, make sure to include examples that demonstrate your ability to thrive in such settings.
Show Enthusiasm: Let your personality shine through in your application. Use a friendly tone and express your excitement about the opportunity to join the team at Little House Balham. Employers appreciate candidates who are genuinely enthusiastic about the role.
How to prepare for a job interview at Soho House & Co.
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share experiences where you went above and beyond to ensure guests had a great time, as this aligns perfectly with what the role at Little House Balham requires.
✨Demonstrate Teamwork Skills
Since being a team player is crucial for this position, prepare examples of how you've successfully worked in a team before. Highlight any situations where effective communication helped resolve issues or improve service.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess your ability to multitask and handle pressure. You might be asked how you would manage multiple tables during a busy shift, so think of specific strategies you’ve used in the past to stay organised and efficient.
✨Know the Menu and Offerings
Familiarise yourself with the types of food and drink served at Little House Balham. Being able to make recommendations or discuss menu items confidently will show your enthusiasm and readiness for the role.
