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For Companies At a Glance
- Tasks: Join our Front of House Team, making customers feel welcome and adapting to their needs.
- Company: Be part of a vibrant lounge atmosphere where brilliant people create memorable experiences.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday pro rata.
- Why this job: Experience personal development in a fast-growing business with a fun culture and exciting staff events.
- Qualifications: Bring your energy and passion for hospitality; we’ll teach you the rest!
- Other info: Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram for more insights.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring
- Bags of energy, your own personality - and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
Bar and Waiting Team employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes us special will help you connect with our team and show that you're genuinely interested in being part of our community.
✨Tip Number 2
Practice your customer service skills in various scenarios. Whether it's dealing with a quiet coffee drinker or a lively birthday group, being adaptable is key to impressing us during the interview.
✨Tip Number 3
Showcase your personality! We love individuals who bring their own flair to the team. Think about how you can express your unique style while still aligning with our welcoming atmosphere.
✨Tip Number 4
Network with current employees if possible. Engaging with our team on social media or in person can give you insights into our culture and help you stand out as a candidate who truly understands what we’re about.
We think you need these skills to ace Bar and Waiting Team
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what it means to be a Bar and Waiting Team member. Familiarise yourself with the responsibilities and skills required, such as adaptability in customer service and teamwork.
Tailor Your CV: Highlight your relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to create a welcoming atmosphere and adapt to different customer needs.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for hospitality. Mention why you want to work at this particular company and how your skills align with their values and culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Lounges
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your natural charm shine through. This role is all about making customers feel welcome, so demonstrate your ability to connect with people.
✨Demonstrate Adaptability
The job requires you to read different customer situations and adapt your approach accordingly. Prepare examples from your past experiences where you've successfully adjusted your style to meet varying customer needs.
✨Highlight Teamwork Skills
Working well with management and your team is crucial. Share instances where you've collaborated effectively with others, showcasing your ability to contribute positively to a team environment.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or busy shifts. Think through potential scenarios and how you would respond to demonstrate your problem-solving skills.
