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For Companies At a Glance
- Tasks: Lead IT support for M365, focusing on user adoption and device management.
- Company: Join a global tech company providing innovative security solutions.
- Benefits: Enjoy hybrid working options and competitive salary between £45-£60k.
- Why this job: Be part of a dynamic team driving modern IT adoption with real impact.
- Qualifications: Experience in IT support, mentoring, and familiarity with M365 and SharePoint required.
- Other info: Candidates must be UK-based and eligible for security clearance.
The predicted salary is between 36000 - 60000 £ per year.
An IT End User Support Lead opportunity for a business offering a variety of Tech and Security products to customers globally, the role would require the ability to be Security cleared.
The IT Support Lead would support and develop modern IT adoption across a business with a global customer base with a focus on M365 and SharePoint. This is a senior position, so experienced candidates who can demonstrate commercial exposure in the following areas are required, with any previous mentoring experience being beneficial:
- Promote user adoption across M365 products, SharePoint, Power Platforms, CoPilot
- Management of Microsoft end point and Intune environments
- Lead the development of OneDrive and SharePoint online
- Helpdesk administration as required and manage updates for software and firmware
- Device management for iOS, Android, and Windows
- ITIL or Agile environments
All candidates must be UK based and eligible for security clearance.
IT Support Lead - M365 employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Lead - M365
✨Tip Number 1
Familiarise yourself with M365 and SharePoint features. Being well-versed in these platforms will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your mentoring experience. Since this is a senior position, be prepared to discuss how you've successfully guided others in previous roles, as this will highlight your leadership skills.
✨Tip Number 3
Understand the importance of security clearance. Research the process and requirements for obtaining security clearance in the UK, as this will show your readiness for the role.
✨Tip Number 4
Network with professionals in the IT support field. Engaging with others in the industry can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace IT Support Lead - M365
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with M365 and SharePoint. Include specific examples of how you've promoted user adoption and managed Microsoft environments.
Craft a Compelling Cover Letter: In your cover letter, emphasise your leadership skills and any mentoring experience you have. Discuss your familiarity with ITIL or Agile methodologies and how they apply to the role.
Showcase Technical Skills: Clearly outline your technical skills related to device management for iOS, Android, and Windows. Mention any certifications or training that demonstrate your expertise in managing Microsoft endpoints and Intune.
Highlight Security Clearance Eligibility: Since the role requires security clearance, make sure to mention your eligibility and any previous experience working in environments that required such clearance.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Technical Expertise
Make sure to highlight your experience with M365, SharePoint, and device management during the interview. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your technical proficiency and problem-solving skills.
✨Emphasise Mentoring Experience
Since this is a senior position, it's important to showcase any mentoring or leadership experience you have. Discuss how you've supported team members in their development and how you can contribute to fostering a collaborative environment within the company.
✨Understand the Company’s Products
Research the company's tech and security products before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also allow you to tailor your answers to show how your skills can directly benefit their business.
✨Prepare for Security Clearance Questions
As the role requires security clearance, be ready to answer questions related to your background and eligibility. Familiarise yourself with the security clearance process and be honest about your history, as transparency is key in these discussions.
