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- Tasks: Support customers with care and promote their wellbeing in a safe environment.
- Company: Riverside is a housing association dedicated to enhancing lives and revitalising communities.
- Benefits: Enjoy competitive pay, generous pension, and investment in your personal development.
- Why this job: Make a real impact while working in a diverse and inclusive environment.
- Qualifications: Compassionate individuals with strong communication skills and flexibility are encouraged to apply.
- Other info: Guaranteed interview for applicants with disabilities meeting minimum requirements.
Salary: £14.68 per hour
Working Hours: As and when required
Location: Westminster Transitional Housing Approach, Westminster
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside, we recruit based on potential, not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Relief Worker:
- You will provide high-quality, customer-oriented service and understand that all actions should be customer-led.
- Under the direction of the scheme manager and support team, you will assist in providing care and support to customers.
- You will help maintain and promote the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.
About you:
- Experience of working with people from various backgrounds and sectors of society (this could include friends, family, professional experience, children).
- Compassion, patience, and empathy.
- A strong customer focus.
- Excellent communication skills, both written and verbal.
- Flexibility to cover shifts, sometimes at short notice.
- Approachable with a positive attitude.
- An excellent team player who can work flexibly to meet business requirements.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling, and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & a generous pension.
- Investment in your learning, personal development, and technology.
- A wide range of benefits.
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification), they will be guaranteed an interview.
Relief Worker (London) employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Worker (London)
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding their commitment to enhancing communities will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Riverside. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your compassion, patience, and customer focus. Being able to share specific stories will illustrate your suitability for the Relief Worker role effectively.
✨Tip Number 4
Be ready to discuss your flexibility and adaptability in previous roles. Since the position requires covering shifts at short notice, highlighting your ability to handle such situations will make you a more attractive candidate.
We think you need these skills to ace Relief Worker (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with diverse groups or in customer service. Emphasise skills like compassion, patience, and communication, as these are key for the Relief Worker role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and your understanding of the importance of dignity and wellbeing. Share specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Flexibility: Since the role requires flexibility to cover shifts at short notice, mention your availability and willingness to adapt to changing schedules. This shows you are ready to meet the demands of the job.
Showcase Teamwork Skills: Riverside values teamwork, so include examples of how you've successfully worked in teams in the past. Highlight your ability to collaborate and support colleagues to achieve common goals.
How to prepare for a job interview at Riverside
✨Show Your Compassion
As a Relief Worker, demonstrating compassion and empathy is crucial. Be prepared to share examples from your past experiences where you have shown understanding and support to individuals from diverse backgrounds.
✨Highlight Your Flexibility
Since the role requires covering shifts at short notice, emphasise your flexibility during the interview. Discuss any previous roles where you had to adapt quickly to changing circumstances or schedules.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing a few key points about your experience that you can easily convey.
✨Demonstrate Team Spirit
Being an excellent team player is vital for this role. Share instances where you successfully collaborated with others to achieve a common goal, showcasing your ability to work well within a team environment.
