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- Tasks: Lead data visualisation projects, creating impactful reports to drive performance and inform strategy.
- Company: 1st Central is a top insurance company known for excellent service and innovative use of data.
- Benefits: Enjoy remote work options, a supportive environment, and numerous corporate perks.
- Why this job: Join an award-winning team where your data skills can make a real impact on business decisions.
- Qualifications: Experience with Power BI and contact centre data is essential; strong communication skills are a plus.
- Other info: Be part of a dynamic team that values innovation and personal growth.
The predicted salary is between 43200 - 72000 £ per year.
We’re 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. We won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is impressive!
Are you passionate about transforming data into clear, impactful insights? We’re looking for a Power BI expert with experience in contact centre data to create compelling visual reports that drive performance and inform strategic decisions. If you’re a strong communicator who thrives on turning complex data into user-friendly solutions, this could be the perfect role for you.
In this role you’ll develop data visualisation reporting and insights to promote understanding, drive performance in our operational areas and inform wider business strategy. You will engage with stakeholders across the business, delivering high quality and easily consumable data visualisations in line with business requirements.
Core skills we’re looking for to succeed in the role:- Power BI development experience
- Contact centre data experience or similar
- Strong communicator
- Stakeholder management skills
- Develop and maintain Data Visualisation reporting and analysis that has business wide consumption and benefit, to direct business strategies and drive service delivery
- Engage with stakeholders across the business and external partners to determine requirements
- Analyse large data sets interpreting into actionable insights
- Validate the accuracy of the data
- Identify key themes for analysis and make recommendations for strategic direction
- Provide analysis of performance trends to identify variation, opportunities, and risks
- Apply best practices and principles of data visualisation, such as colour, layout, and interactivity and maintain the dashboards to business standards of quality and branding
- Continuously improve the capabilities of the reporting and analysis through maintaining a knowledge of the latest innovations
- Clearly communicate quantitative and qualitative findings to senior stakeholders so that they can make data-led strategic decisions
- Provide full documentation of Data Visualisation developments to minimise key person dependencies
- Be responsible for coaching data visualisation to colleagues within the team or wider business and delegate responsibility where appropriate
- Act as a Subject Matter Expert for data visualisations through work experience and/or qualifications
- Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
- Ensure compliance with Company Policies, Values and guidelines and other relevant standards/regulations always
- Any other reasonable duties
- Background in Data Visualisation both from a development and deployment and self-service enablement perspective
- Strong technical knowledge of modern Data Visualisation tools such as Microsoft Power BI and ThoughtSpot
- Knowledge of Personal Lines Insurance products, processes, and services
- Able to develop relationships and work with others to drive desired outcomes
- The ability to work under pressure, dealing with multiple tasks or requests simultaneously
- Experience in changing the ways individuals consume data, embedding a culture away from hindsight reporting to insight enablement
- Good understanding of Visualisation market trends
- Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty)
- Proficiency in data mining and analysis
- Excellent Power BI development skills
- Good Data Visualisation skills, based on UX design principles
- Data artisan – can tell a story with the data in a dashboard
- Good communication skills, both verbal and written
- Good time management and organisation skills
- Proactive approach to identifying opportunities and implementing solutions
- Demonstrates analytical and critical thinking skills
- Ability to work with a broad brief and create shape and structure to deliver outcomes
- Self-motivated and enthusiastic
- An organised and proactive approach
- Ability to work on own initiative and as part of a team
- A flexible approach and positive attitude
- Strives to drive business improvements to contribute to the success of the business
If you’d like to work for an award-winning employer in a fast-paced environment, apply now! We pride ourselves on being a great place to work.
Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.
Data Visualisation Lead employer: First Central
Contact Detail:
First Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Visualisation Lead
✨Tip Number 1
Familiarise yourself with the latest trends in data visualisation, especially focusing on Power BI. This will not only help you understand what’s currently popular but also allow you to showcase your knowledge during interviews.
✨Tip Number 2
Engage with online communities or forums related to data visualisation and Power BI. Networking with professionals in the field can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've transformed complex data into actionable insights. Being able to articulate your past experiences will demonstrate your capability and fit for the role.
✨Tip Number 4
Research 1st Central and their approach to data utilisation. Understanding their business model and how they leverage data can help you tailor your discussions and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Data Visualisation Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Power BI and data visualisation. Include specific examples of how you've transformed complex data into actionable insights, especially in a contact centre environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data visualisation and how it can drive performance. Mention your communication skills and ability to engage with stakeholders, as these are key for the role.
Showcase Relevant Projects: If you have previous projects or reports that demonstrate your data visualisation skills, include links or descriptions in your application. This will provide concrete evidence of your capabilities.
Highlight Continuous Learning: Mention any recent training or certifications related to data visualisation tools or methodologies. This shows your commitment to staying updated with industry trends and best practices.
How to prepare for a job interview at First Central
✨Showcase Your Power BI Expertise
Be prepared to discuss your experience with Power BI in detail. Bring examples of dashboards you've created, focusing on how they drove performance and informed decisions. This will demonstrate your technical skills and your ability to translate data into actionable insights.
✨Understand the Business Context
Research 1st Central and its operations, especially in the insurance sector. Familiarise yourself with their products and services, as well as the specific challenges they face in data visualisation. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Communicate Clearly and Effectively
As a Data Visualisation Lead, strong communication skills are essential. Practice explaining complex data concepts in simple terms. During the interview, focus on how you can engage stakeholders and present findings in a way that drives strategic decisions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and stakeholder management skills. Prepare scenarios where you've successfully engaged with stakeholders to gather requirements or delivered impactful data visualisations. This will highlight your experience and proactive approach.
