At a Glance
- Tasks: Keep retail spaces safe by patrolling stores and responding to incidents.
- Company: Join Mitie, the UK's leading facilities management company with 72,000 employees.
- Benefits: Enjoy flexible shifts, discounts, virtual GP access, and career progression opportunities.
- Why this job: Be part of a fun, supportive team where every day is different and impactful.
- Qualifications: SIA licence required or willingness to obtain; great communication skills needed.
- Other info: Flexible benefits platform allows you to customise perks to suit your lifestyle.
Better places, thriving communities. Relief Retail Security Officer – Join the Action!
Full-Time & Part-Time Roles | Flexible Shifts | £14.79ph
Locations: Torquay
Are you ready to be the eyes and ears on the ground, keeping retail spaces safe and secure? If you’ve got sharp instincts, a calm presence, and love variety in your workday – this is the role for you!
As a Retail Relief Security Officer, no two days are the same. You’ll travel between different stores, support teams, and help prevent theft and anti-social behaviour – all while being part of a fun, supportive, and professional team.
What You’ll Be Doing
- Patrolling retail stores and identifying suspicious behaviour
- Responding to incidents and working closely with store teams
- Using your initiative to prevent loss and ensure customer safety
- Collaborating with local authorities and crime prevention partners
- Bringing energy, professionalism, and a proactive attitude every day
What We’re Looking For
- A valid SIA licence (SG, DS, or CP) – or willingness to obtain one with our support
- Willing to travel and work weekends
- Great communication skills and a confident, friendly approach
- A flexible, can-do attitude and the ability to adapt quickly
- A 5-year checkable work/education history
Why Join Mitie?
We don’t just offer a job – we offer a career with perks that make a difference:
- MiDeals: Discounts at thousands of retailers, gyms, and restaurants
- Flexible Benefits: From dental insurance to tech gadgets and coffee clubs
- Virtual GP: 24/7 access for you and your household
- Salary Finance: Early pay access, budgeting tools, and low-interest loans
- Cycle to Work Scheme and Share Incentive Plans
- Recognition & Rewards: Win monthly cash prizes and even £10,000!
- Career Progression: Training, apprenticeships, and development opportunities
Be part of something bigger. Be part of Mitie. Apply now and bring your energy, passion, and sharp eye to a role where every day makes a difference.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
Apply Now
Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?
Relief Retail Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding how to effectively patrol and identify suspicious behaviour will give you an edge during interviews.
✨Tip Number 2
Network with current or former security officers in retail settings. They can provide insights into the day-to-day responsibilities and challenges, which can help you tailor your approach when discussing your suitability for the role.
✨Tip Number 3
Demonstrate your adaptability by sharing examples of how you've successfully handled unexpected situations in previous roles. This will show that you can thrive in the dynamic environment of a Relief Retail Security Officer.
✨Tip Number 4
Research Mitie's values and mission. Being able to articulate how your personal values align with theirs during the interview can set you apart as a candidate who is genuinely interested in contributing to their team.
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Relief Retail Security Officer. Emphasise any previous security roles, customer service experience, or teamwork skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to adapt quickly, communicate effectively, and your willingness to obtain an SIA licence if you don't already have one.
Highlight Relevant Skills: In your application, focus on key skills such as problem-solving, attention to detail, and a proactive attitude. These are crucial for maintaining safety and security in retail environments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Show Your Initiative
As a Relief Retail Security Officer, you'll need to demonstrate your ability to take initiative. Prepare examples of situations where you've proactively addressed issues or prevented problems in previous roles. This will show your potential employer that you can think on your feet.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might be asked how you would handle specific scenarios, so be ready to explain your approach in a calm and friendly manner.
✨Understand the Role
Familiarise yourself with the responsibilities of a Retail Security Officer. Research common challenges faced in retail security and think about how you would address them. This knowledge will help you answer questions more effectively and show your genuine interest in the position.
✨Demonstrate Flexibility
Since the role involves travelling between different stores and working varied shifts, it's important to convey your flexibility. Be prepared to discuss your availability and willingness to adapt to changing circumstances, as this is a key aspect of the job.