Hollister CO. - Assistant Manager, Stratford (Westfield)
Hollister CO. - Assistant Manager, Stratford (Westfield)

Hollister CO. - Assistant Manager, Stratford (Westfield)

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily store operations, drive sales, and manage a dynamic team.
  • Company: Join Abercrombie & Fitch Co., a global leader in fashion retail with a focus on quality and comfort.
  • Benefits: Enjoy flexible hours, competitive pay, paid time off, and discounts on merchandise.
  • Why this job: Be part of a vibrant culture that values inclusion and personal growth while making an impact.
  • Qualifications: Bachelor's degree or one year of supervisory experience; strong problem-solving and team-building skills required.
  • Other info: Opportunities for career advancement and a supportive global team await you!

The predicted salary is between 24000 - 36000 £ per year.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

What You’ll Do

  • Customer Experience
  • Drive Sales
  • OMNI Channel Fulfillment
  • Store Presentation and Sales Floor Supervision
  • Store & Stockroom Operations
  • Staffing, Scheduling, and Payroll Management
  • Training and Development
  • Communication
  • Asset Protection

Qualifications

What It Takes

  • Bachelor's Degree OR one year of supervisory experience in a customer-facing role
  • Fluency in English
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Drive to achieve results
  • Multi-Tasking
  • Fashion Interest & Knowledge

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Indefinite Contracts
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Private Medical Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • Pension Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who’ll Celebrate you for Being YOU

*pending completion of 90 day probationary period

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

Hollister CO. - Assistant Manager, Stratford (Westfield) employer: ABERCROMBIE AND FITCH

Abercrombie & Fitch Co. is an exceptional employer that prioritises its people, offering a vibrant work culture in the heart of Stratford's Westfield shopping centre. With a strong commitment to employee growth through a promote-from-within philosophy, competitive benefits including flexible Paid Time Off, and opportunities for community engagement, associates can thrive both personally and professionally while being part of a global team that celebrates individuality.
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Contact Detail:

ABERCROMBIE AND FITCH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hollister CO. - Assistant Manager, Stratford (Westfield)

✨Tip Number 1

Familiarise yourself with Abercrombie & Fitch Co.'s brand values and culture. Understanding their commitment to inclusivity and customer experience will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive results and foster a positive team environment will resonate well with the hiring managers.

✨Tip Number 3

Research current fashion trends and be ready to discuss how they relate to Hollister's offerings. Demonstrating your passion for fashion and knowledge of the industry can set you apart from other candidates.

✨Tip Number 4

Prepare thoughtful questions about the role and the company during your interview. This shows your genuine interest in the position and helps you assess if it's the right fit for you, while also making a positive impression on the interviewers.

We think you need these skills to ace Hollister CO. - Assistant Manager, Stratford (Westfield)

Customer Service Excellence
Sales Analysis
Operational Efficiency
Team Leadership
Recruitment and Training
Communication Skills
Problem-Solving Skills
Multi-Tasking
Fashion Knowledge
Store Presentation Skills
Scheduling and Payroll Management
Inclusion and Diversity Awareness
Self-Starter Attitude
Results-Driven Mindset

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Manager position at Abercrombie & Fitch Co. Familiarise yourself with their customer service expectations, sales strategies, and team management skills.

Tailor Your CV: Customise your CV to highlight relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and your understanding of the brand's values. Mention how your background aligns with their commitment to inclusion and diversity, and express your enthusiasm for contributing to their team.

Showcase Your Skills: In your application, emphasise your multi-tasking abilities, creativity in store presentation, and experience in training and development. Provide concrete examples of how you've driven sales results or improved customer experiences in previous roles.

How to prepare for a job interview at ABERCROMBIE AND FITCH

✨Know the Brand Inside Out

Before your interview, make sure you research Abercrombie & Fitch Co. and its family of brands. Understand their values, target audience, and product offerings. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance. Highlight your ability to motivate and engage others.

✨Demonstrate Customer-Centric Thinking

Abercrombie & Fitch Co. places a strong emphasis on customer experience. Be ready to discuss how you would drive sales through exceptional customer service. Share specific strategies you've used in the past to enhance customer satisfaction and loyalty.

✨Prepare for Situational Questions

Expect situational questions that assess your problem-solving skills and ability to thrive in a fast-paced environment. Practice responses to scenarios related to staffing, scheduling, and store operations, showcasing your ability to think on your feet and make sound decisions.

Hollister CO. - Assistant Manager, Stratford (Westfield)
ABERCROMBIE AND FITCH
A
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