Assistant Business Manager

Assistant Business Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
  • Company: Join Charlotte Tilbury, a leading beauty brand known for empowering individuals through artistry.
  • Benefits: Enjoy exclusive product launches, structured career development, and unique rewards like discounts on gym memberships.
  • Why this job: Be part of a vibrant culture that celebrates diversity and encourages personal growth.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and passion for beauty!
  • Other info: Experience a bespoke induction programme and enjoy perks like birthdays off work.

The predicted salary is between 28800 - 43200 £ per year.

The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer.

You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it – you dare to do it. Drive financial results in store to meet and exceed targets and key performance indicators. Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.

Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance. Lead by example to promote exceptional customer service and creating a customer experience. Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.

Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities. Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching. Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.

Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success. Maintain impeccable visual merchandising, counter cleanliness and hygiene standards. Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

Benefits:

  • We offer a structured induction programme – Charlotte’s Magic Academy.
  • This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment.
  • Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
  • Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
  • You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
  • Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets.
  • Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

Assistant Business Manager employer: Charlotte Tilbury

At Charlotte Tilbury Beauty, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and collaboration. Located on the iconic Oxford Street, our team enjoys structured career development through Charlotte’s Magic Academy, exclusive product launches, and a range of fabulous benefits including life assurance and unique discounts. Join us to be part of a diverse and empowering environment where your contributions are celebrated and your growth is nurtured.
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Contact Detail:

Charlotte Tilbury Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Business Manager

✨Tip Number 1

Familiarise yourself with Charlotte Tilbury's brand values and customer experience philosophy. Understanding their approach will help you demonstrate your alignment with their mission during interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated teams in the past. Highlight specific instances where your coaching led to improved performance or customer satisfaction.

✨Tip Number 3

Research current trends in retail artistry and customer engagement strategies. Being knowledgeable about the industry will allow you to propose innovative ideas that align with the role's entrepreneurial spirit.

✨Tip Number 4

Prepare to discuss how you would maintain high standards of visual merchandising and hygiene. Think of creative ways to enhance the customer experience that you can share during your interview.

We think you need these skills to ace Assistant Business Manager

Leadership Skills
Customer Service Excellence
Sales Target Achievement
Team Motivation
Coaching and Feedback
Entrepreneurial Spirit
Visual Merchandising
Communication Skills
Collaboration
Performance Management
Problem-Solving Skills
Adaptability
Creativity in Marketing
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and expectations of the Assistant Business Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.

Showcase Your Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've motivated teams, driven performance, and enhanced customer experiences in previous roles.

Highlight Customer Service Experience: Since customer experience is a priority for this role, include any relevant experience that demonstrates your commitment to exceptional service. Mention specific instances where you went above and beyond for customers.

Personalise Your Application: Make your application stand out by personalising it. Use the company's values and mission statement to frame your narrative, showing how you embody their ethos and can contribute to their success.

How to prepare for a job interview at Charlotte Tilbury

✨Show Your Passion for the Brand

As an Assistant Business Manager, it's crucial to demonstrate your enthusiasm for Charlotte Tilbury and its values. Research the brand's history, products, and customer experience philosophy, and be ready to share how you align with these principles during the interview.

✨Highlight Your Leadership Skills

This role requires strong leadership abilities. Prepare examples of how you've motivated teams in the past, driven performance, and provided constructive feedback. Be specific about your coaching style and how it has led to improved results.

✨Emphasise Customer Experience

Customer satisfaction is at the heart of this position. Think of innovative ways you've enhanced customer experiences in previous roles. Be ready to discuss how you would implement similar strategies at Charlotte Tilbury to exceed customer expectations.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Practice responses to potential situations you might face as an Assistant Business Manager, such as managing team dynamics or achieving sales targets under pressure.

Assistant Business Manager
Charlotte Tilbury
C
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