Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support M365 and ensure secure email operations while troubleshooting and improving services.
- Company: Join a global investment management firm with $350 billion AUM, focused on innovative opportunities.
- Benefits: Enjoy hybrid work options and a competitive referral fee of $1000.
- Why this job: Be part of a dynamic team, enhancing email security and collaboration in a global setting.
- Qualifications: 2+ years of experience with Exchange Online, PowerShell, and email security practices required.
- Other info: This role includes on-call support and opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Charlotte, NC (hybrid)
Job-Type: Contract / Direct Hire
Referral Fee: $1000
Employment Eligibility: Gravity will consider US Citizens and Green Card Holders. Those with full-time US Employment Authorization (H-1B Candidates) will not be considered. We are also open to contract or “corp to corp” agreements for highly qualified candidates.
Position Overview: Gravity is looking for an Exchange Engineer to join our client’s global support team to provide engineering and technical support solutions for the end user computing environment. This individual will be a subject matter expert for Exchange Online and support of Email related systems and security. The successful candidate will possess 2+ years of experience supporting messaging, collaboration, and mobile services to internal associates. Our client is a global investment management firm.
Duties & Responsibilities:
- Provide day to day support for M365 with core focus on E-Mail services to ensure secure, proper and efficient operation. This will also include out of hours maintenance activities and 24/7 on-call support on rotation.
- Ensuring the successful design and operational delivery of E-Mail and M365 services.
- Maintain a secure M365 environment by being proactive and responsive to security vulnerabilities and implementation of security controls.
- Continuously seek improvement and develop UEC services to provide efficiencies and document configurations, knowledgebase articles, and processes.
- Implement resilient solutions and participate in disaster recovery tests to ensure business continuity plans are viable.
Required Experience & Skills:
- 2+ years of experience implementing and administering Exchange Online (M365).
- 2+ years of experience implementing and supporting Exchange Server 2016 and 2019 in an enterprise hybrid environment.
- 2+ years of experience troubleshooting and administering using PowerShell.
- 2+ years of experience migrating from on-premise Exchange to M365 and tenant to tenant migrations.
- 2+ years of experience supporting and administering email security products and practices, experience using ProofPoint preferred.
Exchange Engineer employer: Gravity IT Resources
Contact Detail:
Gravity IT Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exchange Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates in Exchange Online and M365. Being knowledgeable about recent changes can help you stand out during discussions and demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work with Exchange Online or in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully implemented or troubleshot Exchange Online or related systems. Real-world examples can showcase your expertise and problem-solving skills, making a strong impression on the hiring team.
✨Tip Number 4
Stay updated on email security practices and tools, particularly ProofPoint, as mentioned in the job description. Being able to speak knowledgeably about security measures will highlight your understanding of the critical aspects of the role.
We think you need these skills to ace Exchange Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Exchange Engineer position. Familiarise yourself with key terms like M365, Exchange Online, and email security practices.
Tailor Your CV: Customise your CV to highlight relevant experience, especially your 2+ years in Exchange Online and Exchange Server administration. Use specific examples that demonstrate your skills in troubleshooting and using PowerShell.
Craft a Compelling Cover Letter: Write a cover letter that connects your experience directly to the job description. Mention your familiarity with M365 services and your proactive approach to security vulnerabilities, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Gravity IT Resources
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Exchange Online and Exchange Server during the interview. Be prepared to discuss specific projects where you implemented or supported these systems, as well as any challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and administering email services, be ready to provide examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Security Practices
Given the emphasis on maintaining a secure M365 environment, brush up on email security products and practices, especially ProofPoint. Be prepared to discuss how you've handled security vulnerabilities in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to email services and their expectations for the Exchange Engineer role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
