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- Tasks: Assist with IT support, installation, and maintenance of systems and equipment.
- Company: Join Archway Learning Trust, a vibrant community dedicated to high-quality education.
- Benefits: Gain hands-on experience with potential for a permanent role after the apprenticeship.
- Why this job: Be part of a collaborative team enhancing learning through technology in a supportive environment.
- Qualifications: No prior experience required; just a passion for IT and a willingness to learn.
- Other info: Flexible working hours from Monday to Friday, 8:00 am to 4:00 pm.
Join to apply for the IT Technician Apprentice role at Archway Learning Trust. Archway Learning Trust is a vibrant learning community committed to providing high-quality education and fostering success for all students. We believe in the transformational power of education, enhanced through collaboration among our academies and support from our Infrastructure team. Upon successful completion of the Apprenticeship, there may be an opportunity to transition into a permanent IT support role within the team.
The responsibilities include:
- Attending and completing an appropriate apprenticeship course to a high standard and on time.
- Using the Archway IT Manual to deliver IT services to end users under the supervision of the IT Support Manager, ensuring all procedures are followed.
- Assisting in the installation, configuration, and maintenance of network and server systems.
- Maintaining and ensuring the proper and safe functioning of all end-user IT equipment and software.
- Installing hardware and software as required.
- Supporting the delivery and collection of repairable IT items to and from suppliers.
- Demonstrating and setting up IT and AV equipment for events.
- Monitoring and replenishing consumables such as printer cartridges, mice, and keyboards.
- Supporting adherence to software licensing agreements.
- Preparing user documentation to assist staff and students.
- Monitoring system misuse and escalating issues as appropriate.
- Supporting the enhancement and operation of a high-quality learning environment.
Working hours are Monday to Friday, 8:00 am to 4:00 pm, with some flexibility to meet business needs.
It Technician Apprentice employer: Archway Learning Trust
Contact Detail:
Archway Learning Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land It Technician Apprentice
✨Tip Number 1
Familiarise yourself with the specific IT systems and software used by Archway Learning Trust. Research their IT Manual if available, as understanding their procedures will show your initiative and readiness to follow their protocols.
✨Tip Number 2
Gain hands-on experience with common IT equipment and software. If you can, volunteer or take part in community projects that involve setting up or maintaining IT systems, as this practical knowledge will be invaluable during your apprenticeship.
✨Tip Number 3
Network with current or former apprentices at Archway Learning Trust or similar organisations. They can provide insights into the role and the skills that are particularly valued, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your passion for IT and education during any interviews. Highlight how you can contribute to creating a high-quality learning environment, as this aligns with the values of Archway Learning Trust.
We think you need these skills to ace It Technician Apprentice
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the IT Technician Apprentice role. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Create a CV that specifically addresses the skills and experiences mentioned in the job description. Emphasise any previous IT experience, coursework, or projects that demonstrate your technical abilities and problem-solving skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention why you want to work at Archway Learning Trust and how you can contribute to their mission of providing high-quality education.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Archway Learning Trust
✨Know Your Tech Basics
Brush up on fundamental IT concepts and terminology. Be prepared to discuss basic networking, hardware, and software issues, as well as any relevant experience you have with troubleshooting.
✨Familiarise Yourself with Archway Learning Trust
Research Archway Learning Trust and understand their mission and values. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific IT support scenarios. Think through common problems and how you would approach solving them, showcasing your problem-solving skills.
✨Show Enthusiasm for Learning
As an apprentice, your willingness to learn is crucial. Be ready to discuss how you plan to develop your skills during the apprenticeship and express your eagerness to grow within the team.
