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- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a leading family-owned business with 140 years of food innovation.
- Benefits: Enjoy weekly pay, store discounts, wellbeing incentives, and career development opportunities.
- Why this job: Be part of a supportive team that values growth and community impact.
- Qualifications: No experience needed; just bring a positive attitude and a willingness to learn.
- Other info: Flexible part-time role for the summer, perfect for students looking to gain experience.
We are recruiting for a General Assistant. The role is part-time, on a temporary 8-hour contract to cover the summer period, with a 12-week contract.
Musgrave is one of Europe's most successful family-owned businesses, with a 140-year heritage in food and brand innovation, supporting communities across Ireland and Spain. We serve one-in-three people in Ireland daily through our 18 market-leading food and beverage brands, including SuperValu, Centra, Frank and Honest, and Musgrave Market Place. We support thousands of retail and foodservice family businesses that are integral to their communities. We are committed to becoming Ireland's most trusted and sustainable business and are actively making changes to achieve this. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work. In return, we strive to be the best place to work, grow, and thrive.
The general assistant's role is to go above and beyond to provide an exceptional shopping experience for our customers through merchandising, stock management, and customer service.
Responsibilities:
- Serving customers at manned or self-scan checkouts, providing excellent customer service.
- Merchandising, ordering, date checking, and stock rotation across all store areas, including fresh, ambient, and frozen goods.
- Following company policies and health and safety procedures to protect yourself, customers, colleagues, and third parties.
- Maintaining high standards of work in all tasks.
- Preparing for stock takes and counting as required.
What’s in it for you?
- A supportive workplace where colleagues are like family.
- Weekly pay.
- Enhanced maternity pay (eligibility applies).
- Paternity pay (eligibility applies).
- Employee Assistance Programme.
- Wellbeing incentives and discounted gym memberships.
- A store discount card for you and one nominated user.
- Opportunities to participate in fundraising activities with our charity partners.
- Learning and development opportunities for career progression.
- Access to Musgrave Institute.
- Graduate programs (eligibility applies).
- Additional discounts on days out, cinema tickets, and more.
The ideal candidate will have/are:
- No prior Deli or retail experience is necessary; full training will be provided.
- A positive attitude, who works well in a team, and is eager to learn and develop new skills.
- GCSE Maths and English, Grade C or above (or equivalent), and/or at least 6 months of experience in retail or customer service.
- Experience working in a team environment.
Please note, depending on the response, Musgrave may shortlist candidates based on the desirable criteria. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to support you during the interview process, please let us know.
General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to sustainability and community support can help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous customer service experience, even if it's informal. Sharing specific examples of how you've provided excellent service in past roles can demonstrate your capability to excel as a General Assistant.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since the role requires working well with others, think of instances where you've successfully collaborated with a team to achieve a common goal.
✨Tip Number 4
Be ready to express your eagerness to learn and develop new skills. Musgrave values candidates who are open to training and growth, so convey your enthusiasm for the opportunity to improve and contribute.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise skills like teamwork, customer service, and a positive attitude, as these are key for the General Assistant role.
Write a Strong Cover Letter: Craft a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Musgrave and how your values align with their commitment to community and sustainability.
Highlight Relevant Skills: In your application, focus on skills that are important for the role, such as stock management, customer service, and adherence to health and safety procedures. Use specific examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in a customer-facing role.
How to prepare for a job interview at Musgrave Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Musgrave values a positive attitude, so let your passion for customer service and teamwork shine through during the interview.
✨Highlight Teamwork Experience
Since the role requires working well in a team, be prepared to share examples of how you've successfully collaborated with others in previous roles or projects. This will demonstrate that you can fit into their supportive workplace culture.
✨Prepare for Customer Service Scenarios
Think about common customer service situations you might encounter as a General Assistant. Be ready to discuss how you would handle various scenarios, showcasing your problem-solving skills and commitment to providing excellent service.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities or how they support employee development, which aligns with Musgrave's commitment to helping their staff grow.
