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- Tasks: Join our team as a Rental Sales Agent, providing top-notch customer service and selling our services.
- Company: Europcar is the leading car and van rental company in Europe, known for its premium service.
- Benefits: Enjoy competitive pay, discounts on car hire, mobile contracts, and career development opportunities.
- Why this job: Be part of a dynamic team, earn commission, and make a real impact on customer journeys.
- Qualifications: Must have a full, valid driving licence and excellent communication skills; sales enthusiasm is a plus.
- Other info: This role is based in Bath and offers a fast-paced, customer-focused work environment.
The predicted salary is between 24000 - 36000 £ per year.
Europcar is the European car and van rental leader with a premium positioning. Europcar is looking for Rental Sales Agents. Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Bath location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Key responsibilities:
- Provide a high quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company's services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Rental Sales Agent employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding what they offer will not only help you in conversations during the interview but also show your genuine interest in the company.
✨Tip Number 2
Practice your customer service skills. Since the role is heavily focused on customer interaction, consider role-playing scenarios where you handle various customer inquiries or objections to demonstrate your ability to provide excellent service.
✨Tip Number 3
Research the local Bath area and its rental market. Being knowledgeable about the competition and local customer preferences can give you an edge in discussions about how to attract and retain customers.
✨Tip Number 4
Showcase your teamwork abilities. Prepare examples of how you've successfully worked in a team environment in the past, as this role requires collaboration with colleagues to achieve sales targets.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you worked in a fast-paced environment or achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to communicate clearly and work as part of a team.
Showcase Your Driving Experience: Since a valid driving licence is required, include details about your driving experience. Highlight your clean driving record and any relevant qualifications that demonstrate your reliability.
Prepare for Potential Questions: Think about how you would respond to questions regarding customer service scenarios, handling objections, and working under pressure. Prepare examples from your past experiences that demonstrate your skills.
How to prepare for a job interview at Europcar
✨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues effectively. This will demonstrate your ability to thrive in a customer-centric role.
✨Understand the Product Range
Familiarise yourself with Europcar's services and additional products. Being knowledgeable about what you can offer customers will not only help you answer questions confidently but also show your enthusiasm for the role and the company.
✨Demonstrate Teamwork
Europcar values teamwork, so be ready to discuss how you've successfully worked in a team environment before. Share specific instances where collaboration led to achieving targets or improving customer satisfaction.
✨Prepare for Sales Scenarios
Since the role involves sales, practice handling common sales scenarios. Think about how you would respond to objections or upsell additional services. This preparation will help you feel more confident during the interview.
