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- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join Waitrose, the UK's largest employee-owned business, dedicated to exceptional service and quality.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team culture.
- Why this job: Be part of a passionate team that values food and customer connections, making every visit special.
- Qualifications: Must be 18+, with strong communication skills; customer service experience is a plus.
- Other info: Apply early as vacancies may close quickly; flexible working options available.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: June 30, 2025
Pay: £12.40 Hourly
Contract Type: Permanent
Hours of Work: Varied hours of full time work (37.5 hours per week) across seven days to include late finishes, evenings and weekends between the hours of 15:00 - 23:45.
Where You'll Be Working: Melksham (Waitrose & Partners), Bath Road, Melksham, Wiltshire, SN12 6LP
Supermarket Assistant employer: JLP Insights & Media website
Contact Detail:
JLP Insights & Media website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during any interactions, showcasing your enthusiasm for being part of their team.
✨Tip Number 2
Demonstrate your passion for food and drink trends in conversations. Being knowledgeable about current food trends can set you apart from other candidates and show that you are genuinely interested in the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences. Even if they are not directly related to supermarkets, highlighting your communication skills and ability to work in a team will resonate well with the hiring managers.
✨Tip Number 4
Be ready to showcase your flexibility and willingness to support various roles within the supermarket. Emphasising your adaptability will demonstrate that you are a team player who can contribute to the overall success of the branch.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in customer-facing roles or a strong interest in food and drink trends, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your skills.
Showcase Your Communication Skills: Since communication is essential for this role, include examples of how you've effectively worked as part of a team or interacted with customers in past positions. This will help illustrate your ability to contribute positively to the team.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention why you want to work at Waitrose specifically and how you can contribute to their mission of providing exceptional service.
How to prepare for a job interview at JLP Insights & Media website
✨Show Your Passion for Food
As a Supermarket Assistant, your love for food is crucial. Be prepared to discuss your favourite food trends or products and how they can enhance the customer experience. This will demonstrate your enthusiasm and alignment with the company's values.
✨Highlight Your Customer Service Skills
Since the role involves direct interaction with customers, share examples of your previous customer-facing experiences. Emphasise how you went the extra mile to ensure customer satisfaction, as this aligns with the Partner-led service ethos.
✨Demonstrate Teamwork Abilities
The job requires working closely with a team. Prepare to discuss instances where you collaborated effectively with others, showcasing your communication skills and flexibility in supporting various tasks within the shop.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to stock replenishment, managing orders, or reducing wastage. Familiarise yourself with these responsibilities and think about how you would handle them in real-life situations to show your readiness for the role.
