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- Tasks: As a Fibre Field Technician, you'll maintain network equipment and support field engineers.
- Company: Join BUUK Infrastructure, a leader in utility innovation for over 30 years, committed to net zero.
- Benefits: Enjoy a competitive salary, hybrid working, 33 days holiday, and a generous pension scheme.
- Why this job: Be part of a supportive culture that values diversity and offers growth opportunities in your fibre career.
- Qualifications: You need a full UK driving licence and a passion for telecoms and customer service.
- Other info: Flexible working options available; we prioritise your wellbeing and safety.
The predicted salary is between 28800 - 43200 £ per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.
Open Fibre Networks (OFNL), part of the BUUK Group, are looking for a Fibre Field Technician who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”. This role will be covering all of Suffolk, as well as Colchester.
We require all our Fibre Field Technicians to have their criminal records checked through the Disclosure and Barring Service (DBS). This is due to the nature of the role going into customers’ homes. This is in accordance with the BUUK Recruitment of Ex-Offenders Policy.
Your Key Responsibilities Are:
- Maintenance of OFNL’s network equipment
- Site audits against network design standards and specifications
- Act as an OFNL representative and provide escort for third party access
- Provide ‘remote hands’ for NOC engineering teams
- Offer support to Field Engineers
- Create and maintain OFNL documentation
About You:
- Full UK Driving Licence
- Understanding of Telecoms
- Self-motivated and an eagerness to learn
- Excellent customer service skills
- Looking to progress your Fibre career
What Can You Expect From Us:
- At least the cost of living pay increase every year
- Company pension contributions up to 10% if employees contribute 5%
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks
- Enhanced maternity, paternity and adoption pay
- Referral payment of £1000 (net of tax) for successful referrals
- Hybrid working for eligible roles
- Development opportunities to reach your career aspirations
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.
Fibre Field Technician employer: BUUK Infrastructure
Contact Detail:
BUUK Infrastructure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Field Technician
✨Tip Number 1
Familiarise yourself with the latest telecom technologies and trends. Being knowledgeable about fibre optics and network maintenance will not only boost your confidence but also impress the hiring managers at BUUK Infrastructure.
✨Tip Number 2
Network with current or former employees of BUUK Infrastructure on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are highly valued in a Fibre Field Technician.
✨Tip Number 3
Prepare for potential technical assessments by practising common troubleshooting scenarios related to fibre networks. This will help you demonstrate your problem-solving skills during the interview process.
✨Tip Number 4
Showcase your customer service skills during interviews. Since the role involves interacting with customers, providing examples of how you've successfully handled customer interactions in the past can set you apart from other candidates.
We think you need these skills to ace Fibre Field Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fibre Field Technician. Highlight your relevant skills and experiences that align with the job description, such as maintenance of network equipment and customer service.
Tailor Your CV: Customise your CV to reflect the specific requirements of the role. Emphasise your understanding of telecoms, any previous experience in similar positions, and your eagerness to learn and progress in your fibre career.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention how your values align with BUUK Infrastructure's mission and culture, and provide examples of how you've demonstrated excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BUUK Infrastructure
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Fibre Field Technician. Be prepared to discuss how your skills and experiences align with these responsibilities during the interview.
✨Showcase Customer Service Skills
Since excellent customer service is crucial for this role, think of examples from your past experiences where you provided outstanding service. Be ready to share these stories to demonstrate your ability to earn customer loyalty.
✨Demonstrate Technical Knowledge
Brush up on your understanding of telecoms and network equipment maintenance. You might be asked technical questions, so showing that you have a solid grasp of the industry will set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role, and it gives you a chance to learn more about the team and the work environment.
