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- Tasks: Coordinate events and ensure guest satisfaction in a luxury hotel setting.
- Company: Join Red Carnation Hotels, an award-winning family-owned hotel group with 18 stunning properties worldwide.
- Benefits: Enjoy 20-27 days holiday, service charge, discounts, and paid volunteering days.
- Why this job: Be part of a vibrant team in a prestigious hotel known for its exceptional service and culture.
- Qualifications: Strong negotiation skills, event management experience, and excellent communication abilities required.
- Other info: Shift work with opportunities for professional development and employee recognition events.
The predicted salary is between 20400 - 35400 £ per year.
We are seeking a passionate and knowledgeable Conference & Events Coordinator to join our luxury hotel team and deliver outstanding service to our distinguished guests. If you thrive in a fast-paced environment and have a flair for event coordination and sales, this role is for you!
Location: The Montague on the Gardens Hotel, London
Employment Type: Full-time - 40 hours per week
Working Pattern: Shift work (5 days on, 2 days off)
Salary: £25,397.00 per annum + service charge
Key Responsibilities:
- Oversee the smooth operation of the Conference & Events department, ensuring maximized revenue and guest satisfaction
- Manage daily enquiries via telephone and email, and conduct professional site visits
- Prepare and process function sheets, maintaining seamless communication with all key hotel departments
- Negotiate rates and craft tailored event proposals to meet client needs
- Handle invoicing and coordinate equipment orders accurately and promptly
What We’re Looking For:
- Strong negotiating skills with a proven ability to close deals
- Excellent planning capabilities and a proactive, self-starting attitude
- Solid understanding of the sales process and event management
- Ability to nurture and maintain relationships with internal teams and external clients
- Efficient work style combined with professional and clear communication skills
What’s in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
- Excellent service charge added to your salary every month
- Professional, award winning learning and development opportunities from day one
- Fantastic recommend a friend and family bonus scheme worth up to £600
- Enhanced paid maternity leave & paternity leave
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets
- Discounted accommodation rates at Red Carnation Hotels worldwide
- Two paid volunteering days each year, because we care about our community
- Access to immediate Employee Assistance Programme, because we care about our employees
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter)
- Social and team building events per hotel
- Global Employee Appreciation Party, where we get to celebrate our incredible teams
- Free meals on duty
- Complimentary uniform and dry-cleaning services
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Conference & Events Co-ordinator employer: The Red Carnation Hotel Collection (Red Carnation Hotels)
Contact Detail:
The Red Carnation Hotel Collection (Red Carnation Hotels) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Co-ordinator
✨Tip Number 1
Familiarise yourself with the luxury hotel industry, especially focusing on event coordination. Understanding the unique needs and expectations of high-end clients will give you an edge in interviews.
✨Tip Number 2
Network with professionals in the events and hospitality sectors. Attend industry events or join relevant online groups to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your negotiation skills in detail. Think of specific examples where you've successfully closed deals or managed client expectations, as this is crucial for the role.
✨Tip Number 4
Research The Montague on the Gardens Hotel and its offerings. Being knowledgeable about their facilities and services will demonstrate your genuine interest and help you stand out during the interview process.
We think you need these skills to ace Conference & Events Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event coordination and sales. Emphasise any previous roles where you managed events or worked in a hospitality setting, showcasing your ability to thrive in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the luxury hotel industry. Mention specific skills such as negotiation and planning capabilities, and provide examples of how you've successfully managed events in the past.
Highlight Key Skills: In your application, clearly outline your strong negotiating skills, proactive attitude, and ability to maintain relationships with clients and internal teams. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Red Carnation Hotel Collection (Red Carnation Hotels)
✨Show Your Passion for Events
Make sure to express your enthusiasm for event coordination during the interview. Share specific examples of past events you've managed and what you enjoyed about them. This will demonstrate your genuine interest in the role.
✨Highlight Your Negotiation Skills
Since strong negotiating skills are crucial for this position, prepare to discuss situations where you've successfully closed deals or negotiated terms. Use concrete examples to illustrate your ability to achieve win-win outcomes.
✨Demonstrate Planning and Organisation
Be ready to talk about your planning capabilities. Discuss how you prioritise tasks and manage multiple events simultaneously. Providing a structured approach to your past experiences will show that you're well-suited for the fast-paced environment.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to explain how you maintain clear communication with clients and internal teams. You might want to share examples of how you've resolved misunderstandings or ensured everyone was on the same page during an event.
