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For Companies At a Glance
- Tasks: Lead life science customers in implementing innovative solutions and provide training.
- Company: Veeva Systems is a pioneering SaaS company transforming the life sciences industry.
- Benefits: Enjoy remote work flexibility, health programs, stock bonuses, and free lunches.
- Why this job: Join a mission-driven team making a positive impact while working in a dynamic environment.
- Qualifications: Experience in clinical trials or software implementation; a degree is preferred.
- Other info: Remote position available across Europe; diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva Systems is looking for Consultants and Senior Consultants who have some content management expertise and/or clinical trials expertise and/or software implementation expertise. As a member of our Professional Services team, you will be responsible for understanding our customers’ challenges and clinical needs, translating requirements into solution design, delivering training, and supporting customers during application validation. If you are a Senior Consultant, you will also be leading and mentoring talented project team members implementing and configuring the designed solution together with you. There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK-based candidates are encouraged to apply.
What You'll Do
- Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions
- Participate in workshops to discuss requirements with customers
- Guide customers toward best design decisions
- Document design decisions
- Monitor Veeva Vault configuration to ensure the matching with the agreed design
- Support customers in validation activities and write validation documentation
- Deliver onsite or remote training
- Submit product enhancement requests based on project experience
- Ensure customer success from beginning to end of the engagement lifecycle
- Have fun and work with an awesome team!
Requirements
- Experience working in clinical trials with a demonstrated understanding of compliance considerations and processes AND / OR experience working on implementation projects as a consultant, business, or IT lead for at least one of the following solutions: eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments
- Some understanding of life sciences content management principles
- Some understanding of life sciences compliance and computer systems validation requirements
- Proven ability to work independently in a fast-paced environment
- Ability to travel as required
- Bachelor's degree or above
- Good communication skills in English
- Qualified candidates must be legally authorized to be employed in the European Union and the UK.
Nice to Have
- Direct experience with systems such as Veeva Vault, ePharmaSolutions, PhlexEview, WingSpan, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, BioClinica CTMS, IMPACT CTMS, Medidata CTMS, GoBalto, or other clinical technologies
- Life-science or computer science-related degree
- SaaS/Cloud experience
- Experience in demoing software applications in product pre-sales
- Experience in services delivery management
- Fluency in one or more of the following languages: German, French, Italian or Spanish
Perks & Benefits
- Stock bonus %
- Health & wellness programs
- Life Assurance
- Veeva charitable giving program
- Free lunch on Tuesday in the Veeva office
- Additional annual leave over Christmas break
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Consultant - Clinical Operations (Remote - Europe) employer: Veeva Systems, Inc.
Contact Detail:
Veeva Systems, Inc. Recruiting Team
talent_accommodations@veeva.com
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant - Clinical Operations (Remote - Europe)
✨Tip Number 1
Familiarise yourself with Veeva's products, especially eTMF, CTMS, and Site Connect. Understanding these solutions will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Veeva Systems on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are highly valued in the role.
✨Tip Number 3
Prepare to discuss your experience in clinical trials and any relevant compliance considerations. Be ready to share specific examples of how you've successfully navigated challenges in past projects.
✨Tip Number 4
Showcase your ability to work independently in fast-paced environments. Highlight any previous roles where you had to manage multiple tasks or projects simultaneously, as this is crucial for success at Veeva.
We think you need these skills to ace Consultant - Clinical Operations (Remote - Europe)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Consultant - Clinical Operations position. Familiarise yourself with Veeva Systems' mission and values to align your application with their culture.
Tailor Your CV: Customise your CV to highlight relevant experience in clinical trials, compliance, and software implementation. Emphasise any specific knowledge of eTMF, CTMS, or other related systems that Veeva uses.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the life sciences industry and your understanding of Veeva's impact. Mention how your skills and experiences make you a great fit for the role and how you can contribute to customer success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Veeva Systems, Inc.
✨Understand the Company Values
Before your interview, make sure you are familiar with Veeva's core values: Do the Right Thing, Customer Success, Employee Success, and Speed. Be prepared to discuss how these values resonate with your own work ethic and experiences.
✨Showcase Relevant Experience
Highlight your experience in clinical trials or software implementation, especially with solutions like eTMF or CTMS. Be ready to provide specific examples of how you've successfully navigated challenges in these areas.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to guide customers. Think of past situations where you had to make design decisions or support clients through validation activities.
✨Demonstrate Communication Skills
Since good communication is key in this role, practice articulating your thoughts clearly and concisely. Be prepared to explain complex concepts in a way that is easy for others to understand, as you may need to deliver training or document design decisions.
