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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 74 centres across the UK.
- Benefits: Enjoy bonuses, discounts, holiday perks, and access to training programmes.
- Why this job: Be part of a fun, fast-paced environment that values your growth and creativity.
- Qualifications: Management experience in leisure or hospitality, with a passion for customer service.
- Other info: Flexible shifts, including nights and weekends, to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Employee Assistance Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.
The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Hollywood Bowl Group's values and mission. Understanding their commitment to customer service and team development will help you align your responses during interviews, showcasing how your management experience fits into their culture.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in fast-paced environments. Highlight specific instances where you inspired and developed your team, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Show your enthusiasm for the leisure and hospitality industry. Research current trends and challenges in the sector, and be ready to discuss how you can contribute to Hollywood Bowl Group's growth and success.
✨Tip Number 4
Network with current or former employees of Hollywood Bowl Group on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to use in your application and interviews.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in leisure, hospitality, or retail. Emphasise your passion for customer service and any evidence of inspiring and developing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Hollywood Bowl Group that attract you, such as their commitment to diversity and inclusion, and how you can contribute to their growth.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully managed teams and operations in previous roles. Highlight any achievements that demonstrate your ability to meet financial targets and enhance customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Passion for Customer Service
As an Assistant Manager, you'll need to demonstrate a genuine passion for customer service. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Highlight Your Management Experience
Make sure to discuss your management experience, especially in the leisure, hospitality, or retail sectors. Share specific instances where you successfully led a team or improved operations, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you had to make quick decisions or resolve conflicts, and be ready to discuss them.
✨Emphasise Your Team Development Skills
Since coaching and mentoring are key responsibilities, be sure to highlight your experience in developing team members. Discuss any training programmes you've implemented or how you've inspired your team to achieve their goals.
