Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, maintain cleanliness, and create a welcoming atmosphere.
- Company: Join McDonald's, a globally recognised brand committed to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and service awards.
- Why this job: Be the face of the restaurant, connect with customers, and thrive in a vibrant environment.
- Qualifications: Friendly, communicative, and energetic individuals who can work in a fast-paced setting.
- Other info: EU work permit required; perfect for high school and college students looking for flexible work.
The predicted salary is between 20000 - 30000 £ per year.
McDonald's is one of the most recognised brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include:
- Welcoming children
- Handing out balloons
- Organising special events
- Attending to customers' specific needs
- Maintaining cleanliness in the dining area and toilets
- Creating a warm, welcoming atmosphere
You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued. Essential qualities include friendliness, courtesy, helpfulness, and effective communication skills such as attentive listening, face-to-face interaction, and eye contact. Maintaining high energy levels while working efficiently and productively is crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.
Customer Care Assistant - Highbridge employer: McDonald’s
Contact Detail:
McDonald’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Assistant - Highbridge
✨Tip Number 1
Familiarise yourself with McDonald's core values, such as Serve and Inclusion. During your interactions, demonstrate how you embody these values, especially in customer service scenarios.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play situations. Focus on active listening and maintaining eye contact to show that you value their input.
✨Tip Number 3
Visit a local McDonald's and observe the Customer Care Assistants in action. Take note of their interactions with customers and the energy they bring to the role, which can help you understand what is expected.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone feel valued.
We think you need these skills to ace Customer Care Assistant - Highbridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities required for a Customer Care Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the company. Mention specific examples of how you embody the core values of McDonald's, such as friendliness and effective communication.
Highlight Relevant Experience: In your CV, emphasise any previous customer service experience or roles where you demonstrated strong interpersonal skills. Use bullet points to make it easy for the hiring manager to see your qualifications at a glance.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at McDonald’s
✨Show Your Friendly Side
As a Customer Care Assistant, your friendliness is key. During the interview, make sure to smile and engage warmly with your interviewer. This will demonstrate your ability to connect with customers and create a welcoming atmosphere.
✨Highlight Your Communication Skills
Effective communication is essential for this role. Be prepared to discuss examples of how you've successfully interacted with customers in the past. Use specific instances where your attentive listening and face-to-face interaction made a positive impact.
✨Demonstrate Your Energy and Enthusiasm
McDonald's values high energy levels in their staff. During the interview, convey your enthusiasm for the role and the brand. Share experiences that showcase your ability to thrive in fast-paced environments while maintaining productivity.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about how you would handle various situations, such as dealing with a dissatisfied customer or organising a special event, and be ready to share your thought process.
