At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join Waitrose, the UK's largest employee-owned business, dedicated to exceptional service and quality.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team culture.
- Why this job: Be part of a passionate team that creates extraordinary shopping experiences for food lovers.
- Qualifications: Strong communication skills; customer service experience is a plus but not essential.
- Other info: Part-time roles available with varied hours; apply early as positions may close quickly.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: July 1, 2025
Pay: £12.40 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of part time work (13 - 20 hours per week) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Banbury (Waitrose & Partners), Southam Road, Banbury, Oxfordshire, OX16 2FW
Supermarket Assistant employer: JLP Insights & Media website
Contact Detail:
JLP Insights & Media website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during any interactions, showcasing your enthusiasm for being part of their team.
✨Tip Number 2
Brush up on your knowledge of food and drink trends. Being able to discuss current popular items or seasonal products can impress hiring managers and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to showcase your teamwork skills. Since the role involves working closely with others, think of examples from past experiences where you successfully collaborated with a team to achieve a common goal.
✨Tip Number 4
Be ready to discuss your flexibility and adaptability. The job requires varied hours and tasks, so highlighting your willingness to take on different roles and shifts can set you apart from other candidates.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. Emphasise any previous work in retail or food service, and showcase your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention specific examples of how you've gone the extra mile for customers in past roles, aligning with the values of Waitrose.
Showcase Your Teamwork Skills: In your application, highlight experiences where you successfully worked as part of a team. This is crucial for the Supermarket Assistant role, so provide examples that demonstrate your ability to collaborate effectively.
Express Your Flexibility: Mention your willingness to work varied hours, including evenings and weekends. This shows that you are adaptable and ready to support the team whenever needed, which is important for this position.
How to prepare for a job interview at JLP Insights & Media website
✨Show Your Passion for Food
Since the role is all about serving food lovers, make sure to express your enthusiasm for food and drink trends during the interview. Share any personal experiences or knowledge that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
The job requires effective communication and teamwork. Be prepared to discuss examples from your past experiences where you successfully worked as part of a team. Highlight how you contributed to achieving common goals and supported your colleagues.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service situations. Think of examples where you went above and beyond for a customer or resolved a difficult situation. This will showcase your ability to provide excellent service, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company culture, training opportunities, or how they support their Partners. This shows your genuine interest in the role and helps you determine if it's the right fit for you.