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- Tasks: Assist the Roofing Technician with repairs and maintenance in a dynamic retail environment.
- Company: Join City Facilities Management, a leader in providing top-notch facility services.
- Benefits: Enjoy flexible working hours and gain valuable hands-on experience in the building trade.
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact on customer satisfaction.
- Qualifications: Experience in roofing or maintenance is a plus; training will be provided for the right candidate.
- Other info: A clean driving licence is essential; IT literacy is required for updating work administration.
The predicted salary is between 24000 - 33600 £ per year.
The purpose of this role is to assist the Roofing Technician to complete all repair and improvement work safely, efficiently and to client satisfaction. You will communicate effectively with internal office staff, colleagues, managers, and customers, and perform other duties as appropriate to the job level, including providing support to colleagues as directed by the manager.
The successful applicant will be competent in aspects of the building trade with roofing experience an advantage. You will be a team player who can query jobs and liaise with office staff and managers. You will have the ability to plan and prioritise workloads, working to deadlines and agreed targets. A full awareness of relevant H&S requirements and considerations is essential. Strong customer service skills are essential as you will be dealing with members of the public on a regular basis.
Key Accountabilities:- Providing a reactive maintenance service to the retail sector; roofing maintenance work experience in a retail environment is essential with plumbing experience being advantageous.
- Assessing the requirements of works and carrying out repairs as and when necessary.
- Prioritising maintenance and repair works to achieve agreed timescales of our clients and response times is an essential factor and previous experience in this environment is favourable.
- The position may require an element of travel across the contract in all regions.
- IT literacy, use of tablet technology is essential regarding updating and completing works administration.
- High level of customer service skills are key to this role as there is a great deal of client and customer interaction.
- A flexible attitude towards working hours is required due to the nature of the contract and client’s needs.
- A can-do attitude with a high degree of problem-solving skills and behaviours should be evident.
- A clean current driving licence is essential as part of the position.
- Experience of other maintenance roles would also be an advantage although not essential as training will be provided.
- Health & Safety certificates and experience e.g. CSCS, SPA, IPAF, PASMA would be an advantage.
Maintenance Roofing Technician Mate employer: City Facilities Management
Contact Detail:
City Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Roofing Technician Mate
✨Tip Number 1
Familiarise yourself with the specific roofing techniques and materials commonly used in the retail sector. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the building trade, especially those with roofing experience. Attend local industry events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Brush up on your customer service skills, as this role involves significant interaction with clients and the public. Practising effective communication and problem-solving scenarios can give you an edge during the interview process.
✨Tip Number 4
Ensure you have a clean driving licence and are comfortable using tablet technology for work administration. Being able to demonstrate your IT literacy and readiness to travel can set you apart from other candidates.
We think you need these skills to ace Maintenance Roofing Technician Mate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Maintenance Roofing Technician Mate position. Highlight key skills such as customer service, teamwork, and health & safety awareness in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in roofing and maintenance. Include specific examples of past work that demonstrate your ability to prioritise tasks and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your problem-solving skills and any relevant certifications you hold, such as CSCS or IPAF.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at City Facilities Management
✨Show Your Roofing Knowledge
Make sure to brush up on your roofing knowledge before the interview. Be prepared to discuss any previous experience you have in roofing maintenance, as well as any relevant health and safety certifications you hold.
✨Demonstrate Teamwork Skills
Since this role requires working closely with a Roofing Technician and other staff, highlight your ability to work as part of a team. Share examples of how you've successfully collaborated with others in past roles.
✨Emphasise Customer Service Experience
Given the high level of customer interaction in this position, be ready to talk about your customer service skills. Provide specific examples of how you've handled customer queries or complaints effectively.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to troubleshoot issues on the job and be ready to explain your thought process and the outcomes.
