Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Housing Operations Team to provide top-notch housing management services.
- Company: Be part of West Lothian Council, dedicated to serving diverse communities in Scotland.
- Benefits: Enjoy a permanent position with access to a Pool Car Scheme for business travel.
- Why this job: Make a real impact by helping tenants with complex needs and improving community well-being.
- Qualifications: Chartered Institute of Housing Level 4 or equivalent and relevant frontline experience required.
- Other info: We value diversity and encourage applications from under-represented groups.
The predicted salary is between 30000 - 42000 £ per year.
Advert 2 x 36 hours, 52.14 weeks per year, Permanent We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds An opportunity has arisen within West Lothian Council Housing, Customer & Building Services for Housing Officers to join our Housing Operations Team. You must have the key skills that will enable you to provide an excellent generic housing management service to our customers and partners. You will be responsible and accountable for the implementation of all Housing Management policies and procedures and ensure compliance with current legislation, regulation and good practice. You should be able to communicate well at all levels and have a working knowledge of providing assistance to tenants and their families who have complex needs who are experiencing difficulties in sustaining their tenancy for a variety of reasons. You should be able to co-ordinate service delivery to ensure that multi-functional services are delivered in accordance with council policy and to meet the needs of tenants and their communities. Chartered Institute of Housing Level 4 or equivalent and recent relevant frontline Housing Management experience The successful candidate will have access to West Lothian Council’s Pool Car Scheme in order to undertake approved business travel.
2 x Housing Officer, Bathgate Partnership Centre, 488.32 - WEL08831 employer: West Lothian Council
Contact Detail:
West Lothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2 x Housing Officer, Bathgate Partnership Centre, 488.32 - WEL08831
✨Tip Number 1
Familiarize yourself with the specific housing management policies and procedures of West Lothian Council. Understanding these will not only help you in the role but also show your commitment and preparedness during the interview.
✨Tip Number 2
Highlight any experience you have working with diverse communities or individuals with complex needs. This will demonstrate your ability to connect with tenants and provide the support they require.
✨Tip Number 3
Prepare examples of how you've successfully coordinated service delivery in previous roles. Being able to discuss real-life scenarios will illustrate your problem-solving skills and your understanding of multi-functional services.
✨Tip Number 4
Research current legislation and regulations related to housing management in Scotland. Showing that you are up-to-date with legal requirements will set you apart as a knowledgeable candidate.
We think you need these skills to ace 2 x Housing Officer, Bathgate Partnership Centre, 488.32 - WEL08831
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities and required skills, especially the importance of providing excellent housing management services.
Highlight Relevant Experience: In your application, make sure to emphasize any relevant frontline housing management experience you have. Discuss specific situations where you've assisted tenants with complex needs and how you ensured compliance with housing policies.
Showcase Communication Skills: Since effective communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate well at all levels. Mention any experiences where you successfully coordinated service delivery or worked with diverse groups.
Tailor Your Application: Customize your CV and cover letter to reflect the values of West Lothian Council, particularly their commitment to diversity and inclusion. Mention any personal experiences or insights that align with their goal of employing a diverse workforce.
How to prepare for a job interview at West Lothian Council
✨Understand Housing Management Policies
Make sure you familiarize yourself with the key housing management policies and procedures relevant to West Lothian Council. Being able to discuss these during your interview will demonstrate your preparedness and understanding of the role.
✨Showcase Your Communication Skills
Since the role requires effective communication at all levels, prepare examples of how you've successfully communicated with tenants or partners in the past. Highlight any experience you have in assisting individuals with complex needs.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific situations where you've had to resolve issues for tenants or coordinate service delivery. This will show your ability to handle challenges and ensure tenant satisfaction.
✨Highlight Your Relevant Experience
Prepare to talk about your recent frontline housing management experience and how it aligns with the requirements of the position. Mention any qualifications, like the Chartered Institute of Housing Level 4, that you possess.
