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- Tasks: Lead the front of house team, delivering top-notch hospitality to our customers.
- Company: Join an award-winning business known for its fun and empowering work environment.
- Benefits: Enjoy competitive pay, tips, discounts, and access to exclusive perks like cashback offers.
- Why this job: Be part of a supportive team in a charming pub with a rich history and stunning views.
- Qualifications: Must have own transport; experience in hospitality is a plus but not essential.
- Other info: Participate in exciting team events and benefit from industry-leading training and development.
We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others and always striving to be the best we can be.
We are looking for a front of house team member to join our family. This role involves delivering excellent bar and waiting hospitality to our customers.
The Castle Inn is a traditional Dorset pub near Lulworth Cove, with a history dating back to the 16th century. It has been immaculately restored and features a charming bar, relaxed restaurant, 12 boutique bedrooms, a large courtyard, and a terraced garden with great views. Kids and dogs are very welcome.
Our laid-back atmosphere, all-day food offering, and friendly service make it a perfect place to relax, unwind, and explore Dorset’s stunning Jurassic coastline and the Isle of Purbeck.
What’s in it for you?
- The chance to work for an award-winning business, recognized as the Best Food Offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
- Access to Liberation Life, a platform offering cashback with major retailers, discounts on holidays, groceries, gifts, and more.
- The opportunity to work in a diverse, eclectic company and gain experience across various businesses and food offers, with a collaborative approach to business development.
- A competitive hourly rate plus an equal share of tips.
- Industry-leading training and development through our ‘Pillars of Progression’ programme.
- Additional support and coaching from talented managers.
- The chance to work with locally sourced food and drink, including our own award-winning beer.
- Supportive tools and significant investment in our properties to help you do a great job.
- The excitement of team parties, events, training courses, and industry rewards, discounts, and benefits, including 50% off food on shift.
- A caring business, involved in mental health initiatives like the Burnt Chef Project, and offering a 24/7 Employee Assistance Program for support.
Front of House Team Leader,Must have own transport. employer: Liberation Group
Contact Detail:
Liberation Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader,Must have own transport.
✨Tip Number 1
Familiarise yourself with the unique offerings of The Castle Inn. Understanding their menu, local sourcing practices, and the history of the pub will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in previous roles. This will demonstrate your capability as a Front of House Team Leader.
✨Tip Number 3
Network with current or former employees of Liberation Group on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Since having your own transport is a requirement, be prepared to discuss your commuting plans and how you can ensure punctuality. This shows your commitment and reliability for the role.
We think you need these skills to ace Front of House Team Leader,Must have own transport.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and leadership roles. Emphasise any previous front of house positions and your ability to deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention why you want to work at The Castle Inn and how your values align with those of Liberation Group.
Highlight Transport Availability: Since the job requires own transport, clearly state in your application that you have reliable transportation. This is crucial for the employer to know you can commute to Wareham without issues.
Showcase Team Leadership Skills: In your application, provide examples of how you've successfully led a team in the past. Discuss your approach to motivating staff and ensuring high standards of service, which are key for this role.
How to prepare for a job interview at Liberation Group
✨Know the Company Culture
Before your interview, take some time to research the Liberation Group and their approach to hospitality. Understanding their values and how they empower their teams will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
As a Front of House Team Leader, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers, demonstrating your ability to create a welcoming atmosphere.
✨Highlight Your Leadership Experience
Be ready to discuss your previous leadership roles and how you managed a team. Share specific instances where you motivated your team or resolved conflicts, as this will show your capability to lead in a busy environment.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
