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- Tasks: Join the One Login for Government programme as a Performance Analyst, ensuring accurate analytics and dashboard information.
- Company: Be part of a dynamic team focused on enhancing government services through innovative technology.
- Benefits: Enjoy hybrid working with weekly office visits and competitive pay of GBP550 per day.
- Why this job: Make a real impact by supporting live services and improving user experience in government applications.
- Qualifications: Must have active SC clearance, analytical skills, and experience with live service systems and applications.
- Other info: Opportunity to work on exciting projects and collaborate with various teams in a supportive environment.
The predicted salary is between 42000 - 58000 £ per year.
Rate: GBP550 (Inside IR35)
Duration: 6 months
Start Date: ASAP
Location: Weekly visits in Telford Office
Must have Active SC
Job description:
Performance Analyst to join the One Login for Government programme. Working with the One Login programme on shaping delivery for the team, ensuring analytics & dashboard information is correct, working with GDS on the information they need to see for One Login, providing information to feed into Beta phases, support live issues and working with Design & Build teams on the information the team need to provide as part of sprint deliverables/output.
- Responsible for supporting the application aspects of multiple live services.
- Management of live incidents.
- Investigation of incidents and provision of resolutions.
- Interaction/interface with Solutions Delivery (project handover, Clone testing, etc.).
- Involvement in live incidents escalated via other support teams.
- Co-ordination with New Projects to gain an understanding of Live Support Requirements.
- Provision of Out of Hours (On Call) cover on a rota basis.
- Collection of adhoc statistics.
- Housekeeping on Live Services and Databases.
- Creation & maintenance of support documentation (LSMs, etc.).
- Attend Live support and customer meetings.
- Enhancement suggestions through Change Proposals/CIPs and Trouble Tickets.
- Technical Advice/Support to other areas inc. the customer.
Skills required:
- Analytical skills, decision making, forward thinking.
- Working knowledge of Live Service Systems and applications.
- Experience of PVCS, EARS & Windows.
- Knowledge of Clarity.
- MS Office applications knowledge.
- Experience of XML.
- Experience of Maestro Scheduler.
- Client facing.
- Good negotiation skills, well organised and proactive.
- Excellent interpersonal skills at all levels, with a positive 'can do' attitude.
Performance Analyst - Must Have Active SC - Telford, Hybrid - 6 months employer: Stealth iT Consulting
Contact Detail:
Stealth iT Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Analyst - Must Have Active SC - Telford, Hybrid - 6 months
✨Tip Number 1
Familiarise yourself with the One Login for Government programme. Understanding its objectives and current challenges will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your analytical skills and tools mentioned in the job description, such as PVCS, EARS, and Maestro Scheduler. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully managed live incidents or provided technical support in previous roles. This will help you illustrate your problem-solving abilities and your proactive approach to challenges.
✨Tip Number 4
Network with professionals in the field, especially those who have experience with government projects. They can provide insights and potentially refer you, increasing your chances of landing the job.
We think you need these skills to ace Performance Analyst - Must Have Active SC - Telford, Hybrid - 6 months
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Performance Analyst role. Focus on your analytical skills, technical knowledge, and any experience with live service systems or applications.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your active SC clearance and how your previous experiences make you a suitable candidate for the One Login programme.
Showcase Technical Skills: In your application, emphasise your familiarity with tools like PVCS, EARS, and Maestro Scheduler. Provide examples of how you've used these tools in past roles to solve problems or improve processes.
Highlight Interpersonal Skills: Since the role requires good negotiation skills and the ability to interact with various teams, include examples of how you've successfully collaborated with others in previous positions. This will demonstrate your ability to work effectively in a team environment.
How to prepare for a job interview at Stealth iT Consulting
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Performance Analyst, especially in relation to the One Login for Government programme. Familiarise yourself with the key tasks such as managing live incidents and supporting application aspects of multiple live services.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with relevant technologies like PVCS, EARS, and XML. Highlight any specific projects where you've used these tools effectively, as well as your knowledge of MS Office applications and Maestro Scheduler.
✨Demonstrate Analytical Thinking
During the interview, provide examples of how you've used analytical skills to solve problems or improve processes in previous roles. This will show your potential employer that you can think critically and make informed decisions.
✨Prepare for Client Interaction
Since the role involves client-facing responsibilities, be ready to discuss your interpersonal skills and negotiation abilities. Share experiences where you've successfully communicated with clients or stakeholders, showcasing your proactive and positive attitude.
