At a Glance
- Tasks: Lead and support the team while driving customer satisfaction and business performance.
- Company: Join Halfords, the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy competitive pay, uncapped bonuses, discounts, and comprehensive health benefits.
- Why this job: Perfect for those passionate about cars and customer experience, with great career progression.
- Qualifications: Previous mechanical experience, strong communication skills, and a valid driving license required.
- Other info: We value diversity and encourage all backgrounds to apply!
The predicted salary is between 30000 - 33000 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
• £30,000 to £33,000 per annum
• Average uncapped bonus of £7100 per year (with potential to earn more)
• 5 days a week (This centre is closed on Sundays)
• Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
5.6 weeks’ annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Experience / Ability to deliver high customer satisfaction and experience through effect management
- Experience / Ability to deliver coaching/training in moment to colleagues
- Technical/Mechanical ability or experience
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (with technical ability) - National - Bridlington 171 - Full Time (Hiring Immediately) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (with technical ability) - National - Bridlington 171 - Full Time (Hiring Immediately)
✨Tip Number 1
Familiarize yourself with the latest automotive technologies and trends. This will not only help you in your role but also show your passion for the industry during interviews.
✨Tip Number 2
Network with current employees at Halfords or National Tyres and Autocare. They can provide insights into the company culture and what it takes to succeed in the Assistant Manager role.
✨Tip Number 3
Prepare to discuss your hands-on experience as a mechanic. Be ready to share specific examples of how you've contributed to customer satisfaction and team performance in previous roles.
✨Tip Number 4
Highlight your leadership skills and any experience you have in coaching or training others. This is crucial for the Assistant Manager position, so make sure to convey your ability to motivate and guide a team.
We think you need these skills to ace Assistant Manager (with technical ability) - National - Bridlington 171 - Full Time (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in management and technical skills. Emphasize any hands-on experience as a mechanic and your ability to deliver high customer satisfaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer experience and your desire to drive business performance. Mention specific examples from your past roles that demonstrate your leadership and coaching abilities.
Highlight Relevant Skills: In your application, clearly outline your communication skills, IT proficiency, and time management abilities. These are key attributes that the company is looking for in an Assistant Manager.
Show Enthusiasm for the Role: Express your excitement about the opportunity to progress your career with Halfords. Mention your willingness to learn and adapt, especially regarding in-house systems and training programs.
How to prepare for a job interview at Halfords
✨Show Your Technical Skills
Since the role requires technical ability, be prepared to discuss your hands-on experience as a mechanic. Share specific examples of your work in the workshop and how it has contributed to customer satisfaction.
✨Emphasize Customer Experience
Highlight your passion for delivering excellent customer service. Discuss any previous experiences where you successfully managed customer interactions or resolved issues, showcasing your commitment to enhancing the customer journey.
✨Demonstrate Leadership Qualities
As an Assistant Manager, you'll need to support the Centre Manager. Talk about your leadership experiences, whether in previous jobs or team settings, and how you can motivate and train colleagues effectively.
✨Prepare for Compliance Questions
Be ready to discuss your understanding of health and safety compliance standards. Provide examples of how you've ensured compliance in past roles, as this is crucial for maintaining a safe working environment.