Property Inspections Clerks

Beresfords Group has been providing exceptional property services to clients for over 50 years. Founded in 1968, the Group has grown to become one of the largest family-owned independent estate agents in Essex, with 17 branches serving the local community. Throughout our history, we have always been passionate about providing a truly personal service to our clients. We understand that buying, selling or letting a property can be a stressful experience, and our team of experts is dedicated to making the process as smooth and enjoyable as possible. We take the time to listen to our clients' needs and tailor our services to meet their individual requirements.

We have exciting opportunities for Property Inspections Clerks to join our busy lettings departments throughout Essex. The successful candidates who fulfil this varied role will spend much of each working day visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence, and dispatch to the relevant landlord.

Our company recognises that our staff are our biggest asset and as such have an extensive rewards system in place to demonstrate our appreciation for the valuable contribution they make to our business. This includes a lucrative salary and benefits package. Over and above their standard holiday allocation, every team member also gets their birthday off, and their entitlement increases in line with length of service. Furthermore, for every five years served staff enjoy a selection of additional rewards including a meal out for two, weekends away on us or vouchers of an equivalent value.

Duties will include:

• Via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in.
• Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned.
• Discussing with the tenants in occupation any maintenance-based issues that may be evident.
• Where relevant, liaising with our Property Managers to ensure maintenance-based issues are resolved.
• If the property is not being maintained to an acceptable condition discussing this with the tenants whilst at the property and putting a simple plan in place with them to improve the situation.
• Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out.
• At the end of a tenancy mediate between landlord and tenants regarding any issues linked to a condition which is considered to be beyond fair wear and tear and attempt to agree a suitable amount of money that the tenants are to contribute to put things right.
• Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will then decide what if anything should be deducted from the tenants' original deposit.

Requirements:

• Previous experience within Residential Lettings would be advantageous, but not essential as full training provided to those retaining the other essential skills described above.
• Previous experience dealing face-to-face with the public.
• A strong attention to detail when inspecting a property and compiling a report.
• Highly organised and able to manage a busy diary.
• The ability to prioritise urgent tasks and constantly work to pre-defined deadlines.
• Excellent communication skills – face to face, orally and electronically.
• Confident and professional.
• IT proficient - familiar with MS Office, other general packages, Tablets, and other mobile devices.
• Own car and clean driving license.

Salary & Benefits:

Full-time salary circa £28,000 - £32,000 per annum depending on relevant experience, which include basic salary of between £25,000 - £27,000 per annum, car allowance and performance related bonuses. Salary would be adjusted on a pro rata basis for part-time working.

Training:

Successful candidates will receive comprehensive training both initially and thereafter, throughout their career. Professional accreditations can also be acquired and Beresfords fund the full cost of relevant course material.

Holidays:

21 days plus Bank Holidays. Annual entitlement increases in line with length of service.

Hours of Work:

We will consider applications from people wanting to work either 5, or 4 days a week working between 8.30am to 5.30pm. Naturally for those working 4 days a week the salary, bonuses and holiday entitlement would be adjusted accordingly on a pro-rata basis.

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