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For Companies At a Glance
- Tasks: Manage and resolve healthcare claims while liaising with clients and underwriters.
- Company: Join Aon, a global leader in shaping better decisions for clients worldwide.
- Benefits: Enjoy hybrid working, comprehensive benefits, and two Global Wellbeing Days each year.
- Why this job: Be part of a supportive team focused on your growth and career development.
- Qualifications: Experience in claims management and knowledge of healthcare products preferred.
- Other info: Aon values inclusivity and offers flexible working solutions for all employees.
The predicted salary is between 36000 - 60000 £ per year.
Are you a claims professional, ideally with knowledge of London Market claims processes and procedures? Are you excited to join a claims team that handles Healthcare claims on behalf of some of the world's most recognised Healthcare providers? If so, we have a fantastic hybrid role with flexibility to work both virtually and from our Chelmsford office.
Aon are currently recruiting a Claims Specialist to join our Healthcare Claims Team within the Global Broking Centre based in Chelmsford. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this exciting role, you will be engaged in the management and administration of new and existing notifications, collections and the successful resolution of a portfolio of Healthcare claims. Your key responsibilities will include:
- Dealing with first notification of claims, subsequent updates and collections
- Dealing with markets, client and placement teams, network offices, underwriters and appointed third parties (loss adjusters, lawyers etc) in conjunction with the claim lead(s)
- Help facilitate and follow up on the payment and settlement of claims for clients with underwriters
- Coordinate discussions and meetings to support a superior level of communication between the client, underwriter and their representatives concerning the handling and settlement of claims
- Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment
- Liaison with other teams as necessary to ensure sharing of relevant information and any other tasks that Aon and your line manager might reasonably require
- Work with other Aon personnel around the world to ensure strong service delivery to our clients
How this opportunity is different
Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.
Skills and experience that will lead to success
- Experience dealing with claims from First Notification of Loss to resolution
- Knowledge of Healthcare products an advantage (although supported by development opportunities through the experienced team in place)
- Experience of the CLASS and ECF Processing system (preferable)
- Proficient in Word and Excel
- Strong Interpersonal skills
- Ideal candidate will be experienced in the London Claims market (preferably within Healthcare)
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.
Claims Specialist - Healthcare - 12 month FTC employer: Aon Hewitt
Contact Detail:
Aon Hewitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Specialist - Healthcare - 12 month FTC
✨Tip Number 1
Familiarise yourself with the London Market claims processes and procedures. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the healthcare claims sector. Engaging with industry contacts can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your data analysis skills, particularly in relation to claims history. Being able to discuss trends and patterns confidently will set you apart during discussions.
✨Tip Number 4
Prepare to showcase your interpersonal skills. Since the role involves liaising with various stakeholders, demonstrating your ability to communicate effectively will be crucial.
We think you need these skills to ace Claims Specialist - Healthcare - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims management, particularly within the healthcare sector. Emphasise any familiarity with London Market claims processes and your proficiency in tools like CLASS and ECF.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to handle claims from first notification to resolution, and how you can contribute to Aon's inclusive team culture.
Highlight Interpersonal Skills: In your application, emphasise your strong interpersonal skills. Provide examples of how you've successfully communicated with clients, underwriters, and other stakeholders in previous roles, as this is crucial for the position.
Showcase Continuous Learning: Mention any ongoing professional development or training related to claims management or healthcare products. Aon values a continuous learning culture, so demonstrating your commitment to growth will make your application stand out.
How to prepare for a job interview at Aon Hewitt
✨Know Your Claims Process
Familiarise yourself with the claims process from First Notification of Loss to resolution. Be prepared to discuss your experience and how it aligns with the role, especially in the context of Healthcare claims.
✨Highlight Your Interpersonal Skills
Since this role involves liaising with various stakeholders, emphasise your strong interpersonal skills. Share examples of how you've successfully communicated with clients, underwriters, and third parties in past roles.
✨Demonstrate Data Analysis Skills
Be ready to talk about your experience with data analysis, particularly in identifying trends and patterns in claims. This will show your ability to contribute to the team's success through informed decision-making.
✨Show Enthusiasm for Teamwork
Aon values a team-focused environment, so express your enthusiasm for collaboration. Share instances where you've worked effectively within a team to achieve common goals, especially in a claims context.
