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For Companies At a Glance
- Tasks: Be the face of our business, delivering exceptional customer service in a fast-paced environment.
- Company: Join Compass Group UK&I, a company that values individuality and invests in its people.
- Benefits: Enjoy opportunities for progression, recognition, and a supportive team culture.
- Why this job: This role offers a chance to shine, make an impact, and be part of a passionate team.
- Qualifications: A passion for service, great communication skills, and the ability to thrive under pressure.
- Other info: Flexible shifts and a commitment to diversity and inclusion in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at Restaurant Associates. Being knowledgeable about what you’re serving will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview by sharing specific examples of how you've gone above and beyond for customers in previous roles. This will highlight your passion for delivering outstanding service.
✨Tip Number 3
Showcase your ability to work under pressure by discussing situations where you successfully managed busy periods or challenging customer interactions. This will reassure us that you can thrive in a fast-paced environment.
✨Tip Number 4
Emphasise your teamwork and communication skills. Share experiences where you collaborated effectively with others, as this is crucial for maintaining a positive atmosphere in our hospitality team.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Hospitality Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on how you contributed to a positive guest experience.
Showcase Your Team Spirit: Since teamwork is essential for this role, include examples in your application that demonstrate your ability to collaborate effectively with others. Highlight any instances where you took initiative or supported your colleagues.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role is all about creating a delightful experience for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu and be prepared to discuss it during the interview. Being knowledgeable about the offerings will not only impress the interviewers but also demonstrate your commitment to providing personalised recommendations to guests.
✨Emphasise Teamwork and Communication Skills
As a Hospitality Assistant, you'll be part of a team. Highlight your ability to work well with others and communicate effectively. Share examples of successful teamwork from previous roles to showcase your collaborative spirit.
✨Demonstrate Your Ability to Handle Pressure
Working in a fast-paced environment requires composure under pressure. Be ready to discuss situations where you've successfully managed stress or tight deadlines, showing that you can thrive in a busy setting while maintaining high service standards.
