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- Tasks: Support vulnerable families, ensuring their wellbeing and providing practical and emotional assistance.
- Company: Mears Group PLC is a trusted provider of housing with care solutions, dedicated to community support.
- Benefits: Enjoy 25 days annual leave, a company car or allowance, and discounts on groceries and holidays.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience with diverse client groups and safeguarding is essential; a full UK driving license is required.
- Other info: Join a company committed to social mobility and diversity, with opportunities for volunteering.
The predicted salary is between 24600 - 32800 £ per year.
Join to apply for the Welfare Support Officer role at Mears Group PLC.
Salary up to £28,917 per annum plus company car or £3,500 car allowance. Full time, fixed term contract. 40 hours per week across 7 day shift pattern. This will include working out of hours which will be paid via a standby rate and a call out rate, where applicable.
About Mears
At Mears our vision is to be regarded as the most trusted and respected provider of housing with care solutions. We value our customers and communities, putting their needs at the heart of everything we do; teamwork, supporting each other, sharing ideas and never excluding others.
About The Role
We are working with our client to bring to the UK a number of families under the Afghan Resettlement and Assistance Policy. They will initially be housed in various accommodation bases, known as the transit estate, before being moved to a settled home in the community. Mears will be securing community homes over the next 6 months and some families will move to these homes, some will move to other dispersed accommodation throughout the UK.
Mears have been asked to provide integration support services to occupants during the period whilst they live in the transit estates in scope. As a Welfare Support Officer your main duties will include but not limited to:
- Ensuring service users are supported including any safeguarding and welfare issues you identify.
- Providing practical and emotional support to service users.
- Monitoring service users’ wellbeing and support needs.
- Ensuring all records are updated and accurate for audit purposes.
It is essential to maintain boundaries and be resilient to ensure a professional and well-defined service is provided to always meet the needs of the service users.
Role Criteria
- Experience of working with vulnerable and diverse client groups is essential.
- Experience and understanding of safeguarding is essential.
- Ability to identify individuals and family need and recognise the required support packages to maintain independence.
- Experience working with mental health and/or challenging behaviour is essential.
- To communicate effectively with colleagues, local authorities, and service users.
- Experience with record keeping and creating risk assessments.
- Ability to work under own initiative.
- Resilient.
- You will be supportive, trustworthy, a good listener, approachable and empathetic to others.
- Full UK driving license.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Benefits We Can Offer You
- 25 days annual leave plus bank holidays.
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies.
- Choice of company car or car allowance.
- Access to EAP Counselling sessions.
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility.
Welfare Support Officer employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Support Officer
✨Tip Number 1
Familiarise yourself with the Afghan Resettlement and Assistance Policy. Understanding the context and challenges faced by families in this programme will help you demonstrate your commitment and knowledge during any discussions.
✨Tip Number 2
Highlight your experience working with vulnerable groups. Be ready to share specific examples of how you've supported individuals or families in similar situations, as this will show your capability to handle the responsibilities of the role.
✨Tip Number 3
Prepare to discuss safeguarding practices. Since safeguarding is essential for this role, think about scenarios where you've had to identify and act on safeguarding issues, and be ready to explain your approach.
✨Tip Number 4
Demonstrate your resilience and ability to work under pressure. Share instances where you've successfully managed challenging behaviours or stressful situations, as this will highlight your suitability for the role.
We think you need these skills to ace Welfare Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Welfare Support Officer position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: Emphasise your experience working with vulnerable and diverse client groups, as well as any knowledge of safeguarding practices. Use specific examples to demonstrate your ability to provide practical and emotional support.
Showcase Your Skills: Mention your communication skills and ability to work under your own initiative. Provide examples of how you've effectively communicated with colleagues and service users in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mears Group PLC
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Welfare Support Officer. Familiarise yourself with the Afghan Resettlement and Assistance Policy, as well as the specific needs of vulnerable groups. This will help you demonstrate your knowledge and commitment during the interview.
✨Showcase Your Experience
Be prepared to discuss your previous experience working with diverse and vulnerable client groups. Highlight any relevant roles where you provided emotional or practical support, and be ready to share specific examples that showcase your skills in safeguarding and mental health.
✨Demonstrate Empathy and Resilience
As a Welfare Support Officer, empathy and resilience are key traits. During the interview, convey your ability to listen actively and respond compassionately to service users' needs. Share instances where you've successfully navigated challenging situations while maintaining professionalism.
✨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the role, team dynamics, and Mears Group's approach to community support. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
